Access and Visitation Coordinator

SALARY GRADE: Flat Rated

This position is time-limited, grant funded, full-time.

Funding for this position will end on September 30, 2025.

THIS POSITION IS BEING REPOSTED. PREVIOUS APPLICANTS DO NOT NEED TO RE-APPLY.

Buncombe County Family Court seeks a qualified individual to work directly with non-custodial parents eligible for the Access and Visitation Program to remove barriers that prevent them from visiting their children. The successful candidate will explain local procedures to assist non-custodial parents from the Western Region with navigating court, accessing community resources and connecting with local services to help them increase the amount of time spent with their children and enhance their role as parents.

Duties include but are not limited to the following:

• Screen and assess applicants eligible for the program.
• Assist clients in identifying available court paperwork and legal information.
• Maintain client files and contacts.
• Process and submit monthly and yearly reports.
• Facilitate educational classes regarding the emotional needs of children.
• Market the Access and Visitation program to community partners.
• Make recommendations to program participants about available community resources.
• Work closely with district court staff, judges, and custody mediators.
• Participate in statewide coordinator meetings and follow grant requirements.

This position is in the Family Court Office of the courthouse in Asheville and reports to the Court Manager. It will be primarily in-person at the courthouse with some flexibility to work remotely. Work hours are between 8:00 AM - 5:00 PM, Monday - Friday as determined locally by the applicant and supervisor. Some night and weekend work may be required to attend community meetings, workshops, training, and other presentations.

Salary

• $38,858/year

Qualifications

Knowledge, Skills and Abilities / Competencies

Knowledge of: NC court processes, particularly family and child support courts; available community resources, and child and family dynamics.

Skills in: interviewing to obtain information in person or by telephone; conducting individual and multi-part consultations; case management; building and maintaining community partnerships; public speaking; resource development; and MS Word, Excel, and Outlook.

Ability to: communicate effectively orally and in writing; giving presentations; establish a rapport with clients and colleagues; multi-task; problem solve; develop new products and groups to accomplish program goals; and work with various organizations and committees to accomplish program objectives.

Minimum Education and Experience Requirements

Graduation from a four-year college or university with a degree in a human services field such as psychology, social work, sociology, counseling, or criminal justice and one (1) year of experience in a human services field or the court system; or an associate’s degree in a human services field plus three (3) years of equivalent experience; or an equivalent combination of training and experience.

Attach cover letter, résumé, and writing sample.

Other Information

333 Fayetteville St

Raleigh, North Carolina, 27603

How to Apply

INSTRUCTIONS:

Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will not be accepted.

Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings.

It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications.

*NOTE*
Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application before submitting it. Applications may not be altered after they have been submitted.

Carefully review the FAQs if you experience difficulty with the application process or attaching documents. For technical issues with applications or attachments, call the NeoGov Help Line at 855-524-5627.

All NC Judicial Branch agencies are Equal Opportunity Employers.

The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility.








Charmaine J. Leeks
NC Administrative Office of the Courts
Human Resources Division
Benefits

Judicial Branch employees are eligible for the North Carolina State Government benefits package. The package consists of a comprehensive collection of benefit options including medical coverage, defined benefit retirement, supplemental retirement, flexible benefits, supplemental insurance, and other miscellaneous benefits.

Employees of the North Carolina Judicial Department have the opportunity to participate in an array of benefit offerings depending on employment status. The Benefits Eligibility Chart describes benefit eligibility by employment status.