Legal Clinic Program Facilitator

Job Summary

Utah Legal Services is seeking a dedicated Legal Clinic Program Facilitator to join our team. Day-to-day facilitator who will help support legal clinics through Utah Legal Services. Their primary responsibility is to run the Pro Se Community Clinic, designed to provide diversion for Utah tenants who are scheduled for an eviction hearing. They also will ensure better representation for Utahns by collecting program data, managing clinic operations, helping evaluate the program, and implementing changes as needed. The ideal candidate will have excellent communication and organizational skills, attention to detail, and the ability to handle confidential information with discretion. This is a unique opportunity to contribute to the success of an organization dedicated to providing free legal assistance to Utahns in need.

Administration

• Ensure clinic processes meet program goals and objectives.
• Help recruit legal and non-legal volunteers to support the weekly clinic.
• Maintain program records, monitor electronic transmissions, and track clinic cases.
• Develop relationships with partner organizations and the public.
• Build and maintain program materials to support long-term sustainability such as program manuals, onboarding materials, and contact lists.
• Create program content that educates and instructs clinic participants such as educational videos, information packets, and guidelines.

Operations

• Attend clinics as needed, and some local travel.
• Maintain day-to-day clinic operations by triaging the needs of clinic participants, recruiting volunteers, sending case information to volunteers, and informational packets to clinic participants.
• Manage the virtual clinic environment via Zoom.
• Collect, record, and maintain program data including participant outcomes, volunteer participation, demographics, number of people served, and services accessed.
• Provide program reports as directed and complete other duties as assigned.

Qualifications

• An entry-level degree in social work, sociology, or related field; or equivalent experience in social services or a client-facing position. Preferred but not required.
• Excellent verbal and written communication skills.
• Ability to work virtually and in-person.
• Fluent in Spanish. Strongly preferred.

Job Factors/Physical Requirements

• Position is eligible for hybrid work. All remote/hybrid employees must comply with ULS Remote Work Policy.
• Prolonged periods of sitting at a desk working on a computer.
• Must be able to lift up to 30 pounds at a time.

Benefits Package

We offer an amazing benefit package. All employees regardless of part or fulltime status are eligible for our generous paid-time off and paid leave for 13 federal and state holidays, continued learning opportunities from Coursera and Practicing Law Institute, paid parental leave program, remote and hybrid work options available for qualifying staff. For employees working 30+ hours per week you will be eligible for our health insurance package, HSA options with employer contribution, FSA, Dental, employer paid vision, automatic $25,000 life insurance for employees and $2000 per dependent, employer paid short and long-term disability coverage, 403b retirement account and matching contributions.

Utah Legal Services believes that equal opportunity of all employees is essential for the continuing success of our organization. In accordance with state and federal law, this nonprofit will not discriminate against an employee or applicant for employment because of race, disability, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, or veteran status in hiring, promoting, demoting, trainings, benefits, transfers, layoffs, terminations, recommendations, rates of pay, or other forms of compensation.

Salary

• $30 - $31/hour