Legal Intake & New Client Specialist

POSITION TITLE Legal Intake & New Client Specialist

LOCATION: Palm Beach Gardens, IN OFFICE

About LaBovick Law Group

LaBovick Law Group is a purpose-driven law firm committed to fighting for the injured, the vulnerable, and the underserved. Guided by a commitment to being Warriors for Justice, the firm blends aggressive advocacy with compassionate client care. The culture is bold, innovative, and people-centric with cutting-edge technology to deliver an exceptional experience for clients, partners, and the community.

Why Choose LaBovick: We give to our teams just as much as we expect in return. We have implemented a remote work policy, that embraces the telecommute flexibility. We offer a PPO Health plan and cover 100% of Healthcare premiums for our employees. We have a safe harbor 401(k) with up to a 4% company match. We encourage learning and career development across our Firm, and value employees by providing ample opportunity for career advancement. With a current 4.8 star rating on Glassdoor, we strongly adhere to our firm’s Core Values and attribute the Firms success to our group of talented, hardworking, and passionate team members!

Job description:

Do you enjoy speaking with people, and the thought of your efforts helping those in need? AV-rated multi-specialty Plaintiff's firm is looking for Intake Team members who can speak with potential client who contact the firm, assist in the signup process, and onboard new clients!

What we need from you:

* MUST BE FLUENT in a 2nd Language: Spanish and Creole are a huge plus!

* Enjoy speaking to people

* Ability to connect and empathize with others

* Passion to help those who have been injured by others

* Meticulous with accuracy and details

Responsibilities of the position:

* Take inbound calls from those looking for legal help

* Qualifying leads across all practice areas, based on pre-established criteria

* Sign up new clients

* Opening new client matters in case management system

* Obtaining necessary documents from new clients

Skills necessary to be successful in this position:

* Empathetic, professional and courteous phone communication

* Keen attention to details in the collection of information

* Meticulous and conscientious in work product

* Impeccable attendance history

* Dependable team player

* Ability to work a flexible 8-hr shift between the hours of 8:30a and 6p.

Benefit package for full-time staff members includes: Health, Dental, Vision, Life, Aflac, TeleDoc and 401(k).

EOE, e-Verify and Drug-Free Workplace. Must be able to pass a drug screen and a background check.

Visit our website at www.LaBovick.com to learn more about our firm, our practice areas and the attorneys.