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Job Description
Salary
- Job Description
The Utah Department of Workforce Services (DWS) is seeking an individual who is self-motivated, detail oriented, and has strong communication skills to join their team as a Legal Assistant. This position requires taking incoming calls and assisting internal and external customers with appeals procedures, as well as investigating facts, preparing legal documents, and processing appeals.
Principal Duties
The legal assistant in this position will perform the following:- Take customer phone calls and assist customers with appeals processes and other department programs, procedures, and resources.
- Prepare affidavits or other documents, such as legal correspondence, and organize and maintain documents in paper or electronic filing system.
- Prepare and proofread legal documents, including hearing notices, appeals, letters, decisions, and contracts.
- Enter administrative law judge and attorney decisions into electronic systems correctly to allow or deny benefits.
- Investigate and review facts and law of cases and search pertinent sources to determine causes of action, and necessary documents to prepare cases.
- Meet with clients and other professionals to discuss details of cases.
Ideal ApplicantThe ideal applicant is someone who has the:- Have a team mindset and demonstrated history or reliability, and dependability.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Be flexible and willing to learn new programs/processes as needed to cover the workload and assist coworkers.
- Experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, evaluation of customer satisfaction, and handling highly confidential information.
- Ability to communicate effectively and be able to follow and give oral or written instruction appropriate for the needs of the audience.
This position may be filled as a career mobility if a current DWS employee is selected
Why You Should Join Our Team
Besides working with an agency that is dedicated to helping the citizens of Utah, you will receive great health and retirement benefits. We also provide generous paid time off and flexible work schedules for a positive work-life balance. Click here to view a summary of benefits we offer.
The Agency
The mission of Workforce Services is we strengthen Utah’s communities by connecting the workforce to new opportunities and providing services to individuals and families in need. Today, more than 2,200 Workforce Services employees assist individuals in preparing for and finding jobs, meeting workforce needs of Utah businesses, administering temporary assistance, and providing economic data and analysis. Through a collaborative approach, the department has served millions of Utahns and has become a leader on several statewide initiatives. These include intergenerational poverty, homelessness, affordable housing, supporting refugees, helping rural communities, serving veterans and individuals with disabilities, and getting Utahns trained and back to work. To learn more about Workforce Services, click here.- Supplemental Information
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
- This is a Flexible/Hybrid position which will require several days of in office coverage weekly at the Olene S. Walker Building in Salt Lake City.
- Typical work schedule is Monday - Friday, 8:00 am to 5:00 pm.
- DHRM rules regarding promotions and transfers apply to current state of Utah employees.
- $23/hour
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