Law Firm Claims Analyst

Phelps Dunbar LLP is an AmLaw 200 full-service law firm. The Claims Analyst will handle moderate to higher level professional liability and general liability claims as part of the London Claims Group, an in-house claims management group.

 

Essential Duties and Responsibilities:

Primary responsibilities will include investigating claims, managing litigation, conducting settlement negotiations and formulating reserves.

·         Perform claims investigations, gathering all relevant facts and documents.

·         Analyze liability, damages and exposures.

·         Formulate reserves.

·         Develop handling strategies.

·         Conduct settlement negotiations and attend mediations.

·         Manage litigation and interactions with attorneys.

·         Review and confirm coverage.

·         Prepare detailed reports to clients.

Education and Experience Required:

·       BA/BS Degree.  JD strongly preferred.

·   A minimum of three - five years of claims experience, preferably in general liability and professional liability (e.g., A&E, insurance agent E & O, lawyers professional liability).

·       CPCU, ARM or other advanced designations desirable.

·      Adjusting licenses for all applicable US states desirable.

 

Qualifications and Skills Required: 

·   Excellent written and verbal communication skills along with strong negotiation, litigation management and interpersonal skills.

·      Strong computer skills with MS Office Suite software.

·    Excellent organizational skills combined with the ability and flexibility to work in a fast-paced environment.

·       Must be able to travel on a limited basis.

 

Performance Measures:

The Claims Analyst will be evaluated by the Department Head and others if appropriate. These criteria may change without notice:

·        Knowledge of industry standards.

·       Demonstrated ability to apply knowledge to achieve firm and departmental goals and objectives.

·         Effective communications with clients, attorneys and team members.

·         Proper handling of clients’ claims and achieving favorable results.

·         Professionalism and quality of service to clients.

·         Timely handling of reports and reserving.