LAWS Paralegal

Role Purpose: The paralegal should have an understanding of low-income populations, knowledge of relevant human services programs, good verbal and written communication skills, ability to prepare statistical reports on various aspects of program-related activity, and ability to collect and distribute information to staff members.

Responsibilities: 

• Conduct intakes for all clients requesting pro bono legal services.
• Be available during regular office hours for clients seeking legal help.
• Determine which clients require legal representation, either from in-house attorneys or from the external panel of volunteer attorneys, which can be assisted by an advocate, and which should be referred to other resources.
• Make appropriate referrals for residents seeking legal assistance.
• Provide advocacy to clients when appropriate.
• Maintain records of clients and work done on each case for monthly reporting.
• Help clients complete rental assistance and housing applications.
• Help develop and maintain contact with community resources relevant to client needs.
• Abide by Agency confidentiality policies.
• Participate in and making yourself available for other projects as determined by funding sources and the Program Director or other supervisor.
• Attend Monthly All Staff Meeting and other meetings and trainings as determined by supervisor.

Qualifications:

• Bilingual candidates strongly encouraged to apply.
• Experience working with and understanding low-income populations.
• Detail oriented 
• Ability to be flexible and remain positive.
• Knowledge of relevant human services programs.
• Open to feedback with a desire and ability to learn and grow. 
• Strong verbal and written communication.
• Ability to empathically de-escalate emotional reactions.
• Critical thinking, analytical, problem solving and negotiating skills. 
• Ability to remain calm and responsive during crises.
• Ability to practice clear role boundaries and refer questions and concerns outside job scope to appropriate staff.

Eligibility Requirements: 

• One year of experience performing similar, related duties
• Bachelor's degree OR equivalent experience
• Working knowledge of the impact of trauma and homelessness is preferred
• Must be willing to work in Malden, Everett, Medford, Revere and surrounding areas
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Must have reliable transportation

Physical Requirements:

• Must be able to sit for prolonged periods of time at a desk while working on a computer.

Job Details: 

• Hours: FT 40 hrs M-F, non-exempt. 
• Benefits: Eligible for Health, Vision, and Dental Insurance, 403B Retirement Plan, Paid Time Off, and a Tuition Reimbursement Program 

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.