Manager of Pro Bono Services (REMOTE/HYBRID, SIGN ON BONUS)

Be a part of an organization making a difference in the Central Florida community! As an Orlando Business Journal’s 2021 Best Places to Work Honoree, Orlando Sentinel’s 2022 Best Workplaces Honoree, and a SHRM Mental Health Ally, Community Legal Services (CLS) is a full service civil legal aid law firm that promotes equal access to justice, specifically for the most vulnerable individuals in our society.

CLS offers:

• 15 paid holidays and 24 days of paid time off
• Excellent physical/mental health, vision, and benefits (With 95% of benefits paid for by company)
• 100% Coverage with Dental Benefits, Life Insurance, Long/Short Term Disability
• 100% 403B match after 1 year of employment (5%)
• CLS pays Bar Dues and CLE Credits
• Student loan reimbursement for Attorneys
• Tuition Reimbursement
• Ability to apply for Public Service Loan Forgiveness (PSLF)
• Fantastic work-life balance
• Various opportunities for upward mobility into leadership/more advanced roles
• Pet Insurance
• Wellness Committee dedicated to employee morale, with events such as company wide retreats, activities, and challenges!

CLS is currently searching for a service-minded, mission driven individual to fulfill the following position:

Manager of Pro Bono Services

OVERVIEW

Reporting to the Director of Pro Bono Services, the Manager of Pro Bono Services is responsible for creating an exemplary client experience for all CLS pro bono clients and pro bono attorneys. The Manager of Pro Bono Services is responsible for motivating and inspiring a high performing team, collaborating with the Manager of Pro Bono Development, maintaining program data, and providing outreach and maintaining external community and client relationships.

RESPONSIBILITIES

1. Provide supervision, training, and direction to the Pro Bono Coordinators.
2. Oversee client intake and internal referrals for pro bono legal services.
3. Plan and maintain policies and procedures as well as day-to-day operations for Pro Bono Coordinators.
4. Supervise Pro Bono Coordinators in all aspects of the client/potential client lifecycle.
5. Serve as a liaison between CLS and its external partners, including professional organizations, nonprofit entities, and community groups.
6. Supervise the successful implementation of CLS workshops, clinics, community presentations, and other pro bono activities.
7. Coordinate with the Manager of Pro Bono Development to ensure appropriate attorney availability for all pro bono activities and develop new and engaging pro bono opportunities.
8. Collaborate with the Director of Pro Bono Services and the Manager of Pro Bono Development to establish annual goals for pro bono coordinators, aligning targets with community needs and servicearea priorities.
9. Develop Helpline and SLU referrals based on pro bono unit capacity and priorities.
10. Travel to other CLS offices or sites periodically to participate in clinics, workshops, presentations, training, and other pro bono activities.
11. Participate in community outreach projects; and other duties as assigned.

REQUIREMENTS

1.  Commitment         

a.     Demonstrating commitment to promoting the mission, vision, and values of CLS.

b.   Unwavering dedication to high-quality legal programs, fiscal strength, and organizational integrity.

2.  Background and Experience

1. Bachelor’s degree preferable.
2. Law office and legal experience required.
3. Must have effective communication skills, both verbal and written.
4. Comfortable with communicating with attorneys, clients, judges, and volunteers.
5. Microsoft Office Suite proficiency required.
6. Experience with attorney timekeeping and legal case management systems preferred.
7. Must demonstrate compassion and commitment to understanding and addressing issues of low- income clients. 
8. Must be self-motivated, professional, and capable of independently managing workload and prioritizing tasks in a fast-paced legal environment with minimal supervision. 
9. Ability to perform duties and attend meetings and/or other functions throughout 12 county service area, including weekends and evenings.
10. Valid Florida automobile license, use of own auto, and proof of insurance necessary to travel on behalf of CLS.

3.  Physical Requirements

a. Prolonged periods sitting at a desk and working on a computer.

b. Must be able to lift up to 25 pounds at times.

STARTING SALARY: $75,000+, PLUS 10% BONUS of offered salary!!

GENERAL STATEMENT

CLS is an Equal Opportunity Employer: We value a diverse workforce and the promotion of inclusive culture at all levels.

CLS does not discriminate against any employee or qualified applicant for employment from all qualified individuals based on age, race, color, creed, national origin, ancestry, marital or familial status, affectional or sexual orientation, gender identity or expression, sex, disability, socio-economic position, religion, political belief, protected genetic information, military or veteran status, or any other characteristic protected under applicable Federal or State law.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload.