Workplace Experience Technology Trainer

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration.  

The Workplace Experience Skills & Development Training Analyst I is an integral part of Latham’s Workplace Experience (WE) team and will be responsible for providing training and support to Workplace Experience teams and personnel through a variety of different methods, including classroom, one-on-one, video, online eLearning systems, and remote virtual learning, while coordinating scheduling and communication of all appropriate aspects of learning, including creating the training syllabi, scheduling of in-person or remote training “rooms,” coordinating audio/visual preparation, and provisioning invitations, reminders, attendance, and follow-up surveys. This role will be located in either our Orange County or our New York office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Working closely with the WE Skills & Development Manager to customize training in order to meet the specific needs for Workplace Experience new hire and onboarding training, software, hardware, and business process rollout training, or ongoing education initiatives
• Creating teaching aids, such as outlines, handouts, instructions, tip sheets, online learning, Tips of the Week, and other reference materials
• Working closely with the HR and Learning & Development teams to align training schedules with organizational goals and employee development plans
• Interpreting internal and external clients’ requests and maintaining the skills, knowledge, and know-how to clarify requests in order to deliver desired results
• Generating reports, supporting data integrity, and following up with users to ensure and track usage and adoption
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains 
  
  

We’d love to hear from you if you:

• Demonstrate excellent organizational skills, attention to detail, and the ability to manage multiple concurrent tasks
• Display proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Possess the ability to relay knowledge through training and resource materials to other team members on a global scale

And have:

• A high school diploma or an equivalent
• A bachelor’s degree or an equivalent in digital education, information systems, communications, teaching, or related learning or technology field, preferably
• A minimum of three (3) years of experience in technology training delivery, coordination, scheduling, or a similar role, preferably in a global or professional services environment

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of diversity programming including Global Affinity Groups. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.

Please click here to view the full job description for this role.

Latham & Watkins is committed to diversity, equal opportunity, sustainability, and pro bono legal services. We draw from a remarkable wealth of talent to create one of the world's leading law firms, and advance these commitments through the work of our Global Citizenship department. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

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