Personal Injury Case Manager

Personal Injury Case Manager | The Illinois Hammer Injury Law Firm

Salary: $25/hour-$28/hour DOE

Location: Chicago, IL

Schedule: Full Time; Hybrid or Remote

Position Overview:

We are seeking a highly motivated Personal Injury Case Manager to join our dynamic team at the Illinois Hammer Injury Law Firm. With a team of experienced attorneys, we are dedicated to providing exceptional legal representation to our clients. We pride ourselves on our commitment to justice and ensuring that injured individuals receive the compensation they deserve. As a Personal Injury Case Manager, you will play a crucial role in assisting clients who have suffered personal injuries, ensuring they receive the support and guidance they need throughout their legal journey. You will work closely with our attorneys, clients, medical professionals, and insurance companies to manage cases efficiently and effectively.

Responsibilities:

1. Client Support: Act as the primary point of contact for clients, demonstrating empathy and compassion while addressing their questions and concerns throughout the legal process. Educate clients about the legal process, their rights, and potential outcomes, ensuring they are well-informed throughout their case.
2. Case Management: Manage a portfolio of personal injury cases, ensuring all necessary documents, records, and deadlines are met, assisting attorneys in building persuasive arguments.
3. Communication: Maintain regular communication with clients, attorneys, and insurance companies to provide updates on case progress.

1. Documentation: Keep detailed records of all case-related activities, ensuring accuracy and compliance with legal requirements.

1. Negotiation: Assist attorneys in negotiating settlements by creating comprehensive demand packages for submission to insurance carriers and opposing parties when appropriate. Communicate with adjusters to confirm receipt of demand and secure initial offer.

Qualifications:

• 2-5 Years of Customer Service Experience 
• Excellent verbal communication skills – demonstrates a sense of empathy
• Proficient in Microsoft Office applications
• Prior experience in Customer Service, Case Manager, Legal Assistant, or similar role within a Law firm is preferred
• Ability to work both independently and collaboratively in a fast-paced environment
• Bilingual in Spanish/English preferred, but not required.
• Bachelor's degree in pre-law, legal studies, or a related field is preferred, but not required

Benefits:

• Competitive salary.
• Comprehensive health and wellness benefits package.
• Professional development opportunities to enhance skills and knowledge.
• Collaborative and supportive work environment.
• Eligible for benefits if full-time employee
• Health and Dental insurance with employer contribution
• 401K and Profit Sharing with employer contribution
• Paid vacation and sick time
• Tuition reimbursement
• Hybrid or remote schedule 

Team Fun:

Our office is a warm welcoming place where teamwork, and professional growth are encouraged and rewarded.  We know that there is more to being a team than working together so we dedicate time and resources to supporting local charitable causes, firm outings, and friendly competition events.

Disclaimer:

This job description is not an exhaustive list of duties, responsibilities, or activities. The outlined tasks and responsibilities do not encompass every possible assignment that may be delegated. The employer may modify or assign new tasks at any time, with or without notice.

Our team is committed to creating an environment which prohibits discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.