Legal Support Assistant

Education 

• College degree preferred.

Experience

• No experience required.

Special Knowledge

• Ability to multi-task and perform well under strict deadlines.
• Must be extremely well-organized and detail-oriented.
• Familiarity with document management systems a plus.

Technical Skills

• Experience in Microsoft Word (including creating and revising documents) and Outlook required; experience in PowerPoint, Excel and Visio strongly preferred.

Attributes

• Must have excellent written and verbal communication skills and be able to follow instructions effectively.
• Must be a self-starter who can work both independently or in a team environment.
• Must possess excellent customer service skills and be flexible to handle changing priorities to support business needs.
• Must have good telephone etiquette and excellent interpersonal skills.

Other Qualifications

• Must score 35 wpm with 2% or lower error rate on the firm’s clerical typing test and 76% or higher on the firm’s clerical spelling test.
• Must understand and maintain confidentiality of the attorney-client relationship.

Position Overview

This position is responsible for providing administrative support to attorneys, paralegals and other administrative staff.

Primary Duties and Responsibilities

• Reporting to the administrative lead for daily updates, accomplishments, and any issues requiring attention. 
• Manage daily administrative tasks, including responding to email inquiries and requests.
• Completes work product according to instructions and within the requested time frame.
• Answers telephone calls, takes messages, or provides information as appropriate.
• Opens and closes files as necessary, promptly handles the filing of legal or other administrative materials, and sends materials to off-site storage as needed.
• Attends training classes to keep up to date with technological advances and software upgrades.
• Provides backup support to practice groups or administrative departments as needed.
• Process expense reports and check requests for invoices. 
• Coordinates and schedules travel and accommodation arrangements. 
• Assists in project management, including deadline tracking and facilitating communication. 

Secondary Duties and Responsibilities

• Performs other duties as assigned.

Working Conditions

• Job is performed in a typical office environment, but is subject to time pressures and constraints, and is primarily dependent on input from others.
• Occasional overtime may be required.