This vacancy is for a GS-0963-6/7, Mariner Credentialing Specialist located in the Department of Homeland Security, U.S. Coast Guard, REGIONAL EXAM CENTER-TOLEDO in TOLEDO, Ohio.
Duties
You will serve as a Mariner Credentialing Specialist and be responsible for licensing and documentation of merchant mariners and examining merchant marine personnel in accordance with applicable statutes and regulations. Being a Coast Guard civilian makes you a valuable member of the Coast Guard team. Typical work assignments include: Review and process applications including licenses, documents, endorsements, and certificates Identify non-conformities in application packages, such as incomplete documentation or eligibility issues, that may cause delays or prevent issuance of credentials Respond to public and government inquiries by phone, email, written correspondence, or in person, interacting with other agencies as needed to complete tasks Responsible for accurate entry of application information into appropriate systems Draft routine correspondence about credentialing requirements for supervisor's signature using standard computer software
Salary
Qualifications
To qualify at the GS-07 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-06 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Performing the initial review and processing of applications for various Coast Guard merchant mariner credentials, including deck and engine licenses, STCW endorsements, and certificates of registry Responding to oral and written inquiries from the public and/or governmental agencies through office visits, telephone calls, electronic mail, and written correspondence Drafting routine correspondence for a supervisor's signature regarding merchant mariner credentialing requirements using standard computer word-processing software Applying a thorough knowledge of Federal Regulations (such as Title 46 CFR), statutes, and policies governing the issuance of U.S. Merchant Mariner's credentials to correctly and efficiently process applications To qualify at the GS-06 grade level, your resume must demonstrate at least one (1) full year of specialized experience equivalent to at least the GS-05 grade level in the federal sector. Specialized experience is experience that has equipped you with the ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. Examples of specialized experience include performing the following types of tasks on a regular basis. Responding to inquiries from the public and/or government agencies through various channels like phone, email, and written correspondence to provide information and resolve issues related to credentialing Using standard computer software to draft routine correspondence Using data entry systems, such as the Merchant Mariner Licensing and Documentation (MMLD) system, to accurately record information Applying state or federal laws, regulations, and policies NOTE: All experience statements (i.e., duties, specialized experience, or related applicable assessment) copied from this announcement and pasted into your resume will not be considered as a demonstration of your qualifications for this position. NOTE: Education cannot be substituted for experience at this grade level. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected & prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the U.S. (see FOREIGN EDUCATION below). College Transcript: If this position requires specific educational course work to qualify, or you are qualifying based in whole or part on education, you are required to provide all unofficial transcripts (undergraduate, graduate, etc.) by the closing date of this announcement or you will be disqualified from further consideration. Transcripts should be legible and detailed, showing course number and department (i.e., bio 101, math 210, etc.), course title, number of credit hours, and grade earned. If course content cannot be easily identified from the title of the course as listed on your transcript, you must submit an official course description from the college/university that reflects the content at the time the course was taken. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. To receive this credit, you must submit evidence of equivalency as provided by a credentialling evaluation service. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here Only experience and education obtained by the closing date of this announcement will be considered.
Required Documents
Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. You will not be considered for this vacancy if your resume is illegible/unreadable. Resume showing relevant work/volunteer experience, education, & training. Include start & end dates (mm/yy to mm/yy) & number of hours per week worked/volunteered. For additional information on your resume, see How to Apply. -Your responses to any applicable assessments. SF-50, Notification of Personnel Action (if applicable for Time in Grade and/or Eligibility): You must submit a copy of your most recent SF-50(s) that verify your eligibility for consideration as a current or former federal applicant; & Your SF-50 must verify your highest competitive grade, time-in-grade, your current promotion potential or full performance level & proof of permanent appointment if applying based on an interchange agreement. DO NOT submit an award SF-50 or pay adjustment SF-50 as these often do not verify grade or eligibility. For consideration for a promotion, Box 4 of the SF-50 must show a date that is at least 52 weeks prior to the job announcement closing. Recommend submitting your last promotion SF-50 or within-grade increase SF-50. Are you qualifying based on education? If yes, transcripts are required. See Education for additional information on required documents. Veterans' preference documentation (Member Copy 4 of DD-214, Revised October 2013 SF-15 & VA letter, if applicable. NOTE: The revised October 2013 SF-15 is the latest copy & all others are not usable. Please see Feds Hire Vets for detail. Veterans claiming 5 point veterans' preference must submit legible Member 4 DD214(s) indicating Character of Service. 30% Disabled Veterans must submit their Member 4 DD-214(s), which includes Character of Service, & VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, & provide documentation of 10 point preference described on the back of the SF-15. If you are a current active duty military member who does not have a DD214 & is claiming eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces indicating you will be discharged/released under honorable conditions from active duty within 120 days from the date you submit your certification as part of your application for this announcement. See the "How to Apply" section of this announcement for information on specific requirements for VOW certifications. Schedule A documentation, if applicable. Note: CG welcomes & encourages applications from persons with disabilities. Qualified applicants with disabilities may be eligible for special hire, non-competitive appointment under Sched A eligibility. Military Spouses (if applicable) - You MUST submit verification of marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage) &: (1) a copy of your spouse's active military orders; OR (2) verification of your spouse's 100% service-connected disability (VA Letter &/or DD-214); OR (3) verification of the service member's death while on active duty (DD-1300/Death Certificate). You are not eligible if you were not married to the veteran at the time of death or have since remarried. Interchange Agreement with Other Merit Systems Eligible: Documentation of eligibility as listed in each individual interchange agreement. Other noncompetitive or special appointing authorities (e.g., Peace Corps, VISTA, Public Land Corp, Military Spouse, VRA, 30% Disabled Veterans, Certain Former Overseas Employees, Foreign Service, etc.) must provide substantiating documentation as required. Political Appointees: OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Sched A, Sched C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here. CTAP & ICTAP applicants MUST submit documentation verifying your eligibility. This includes a copy of your agency notice, a copy of your most recent performance rating, most recent SF-50-Notification of Personnel Action noting your current position, grade level and duty location, & documentation from your agency showing your current promotion potential. View information about CTAP/ICTAP eligibility on OPM's Career Transition Resources website. Any other supporting documentation required for verification as described in the announcement. NOTE: Failure to provide required documents could result in elimination of consideration.
How to Apply
Only resumes up to a total of two pages will be accepted. Font size should not be smaller than 10pts & margins no smaller than .5 inches. Applicants with resumes exceeding two pages will be removed from consideration. To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a resume, any applicable assessments, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. We encourage you to apply online. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume and any supporting documents by 11:59 PM EST on 02/19/2026. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, we will not be able to consider it as part of your application. To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/. If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active-duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Daniel Benton at daniel.t.benton@uscg.mil to obtain an alternative application.
Benefits
DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any federal employee hired on or after November 5, 2016, who is a veteran with a service- connected disability rating of 30 percent or more.
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