eDiscovery/Litigation Support Specialist

The eDiscovery/Litigation Support Specialist is responsible for managing and supporting electronic discovery (eDiscovery), litigation technology processes, and case management across a wide range of complex cases. This role works closely with attorneys, paralegals, and clients to provide technical expertise, case organization, and efficient data management and collection throughout the litigation lifecycle. The ideal candidate will have a strong background in litigation support technology, attention to detail, and a proactive approach to case management and project execution.

The essential functions described below are representative of the job duties that employees in this position must be able to perform independently or with close interaction with Practice Groups and IT. Hours in excess of 40 hours per week may occur in this role.

• Coordinate and oversee all phases of the eDiscovery process, including identification, preservation, collection, processing, review, analysis, production, and deletion of electronically stored information (ESI) and hard copy documents and certain other physical evidence.
• Collaborate with attorneys, case teams, and third-party vendors to establish and implement eDiscovery strategies and workflows tailored to specific cases.
• Ensure compliance with industry standards, court orders, and best practices for data handling and data protection.
• Use eDiscovery software tools, including AI and TAR, to manage data processing, organize document reviews, and produce responsive materials.
• Provide troubleshooting and technical support to legal teams using eDiscovery platforms, ensuring timely resolution of any technical issues.
• Prepare and manage litigation databases, including creating and maintaining databases for case and data management and document review purposes.
• Assists attorneys in preparing courtroom presentation documents, audio, video and related technology to present evidence during trial.
• Assist with organizing, managing, and tracking case information, including critical documents, filings, and correspondence throughout the case lifecycle.
• Coordinate with attorneys and paralegals to maintain updated case files, status reports, and other critical case materials, ensuring efficient information retrieval and document management.
• Maintain detailed documentation for procedures related to practice software, (data processing importing, exporting, global edits, archiving of data, etc.) 
• Ensure compliance with all legal, ethical, and regulatory standards throughout the eDiscovery and case management processes, safeguarding confidentiality and client data security.
• Deliver training and guidance to legal teams for best practices, software utilization, and data management techniques and addresses technical issues related to practice software. 
• Provides recommendations on related technologies, suggests new software solutions to enhance efficiency, and evaluates current licensing arrangements.
• Takes initiative in identifying potential challenges, opportunities, and solutions for particular projects.
• Uphold the firm’s reputation as the premier source for sophisticated legal counsel by delivering superior outcomes, service, and value to every client and matter.
• Performs other duties as assigned.
   

• Bachelor's degree from an accredited college or university. 
• 3-5 years demonstrated experience in technology legal support roles within a law firm or corporate legal department.
• Certifications in practice related legal technologies, such as RCA or CEDS, are preferred but not required.