Administrator, Legal Department

SUMMARY POSITION

The Administrator, Legal Department is responsible for acting as a liaison between assigned legal counsel and the client by providing status updates, documents, and other support, as needed.

ESSENTIAL FUNCTIONS

• Reviews Subrogation, Commercial and General collections accounts to determine whether they meet company and client assignment criteria.
• Utilizes our established company network to assign accounts to legal counsel and monitors the assigned accounts from referral to closure.
• Manages accounts to ensure proper follow up and workflow.
• Organizes documentation that supports liability and balance and reviews documentation for accuracy.  
• Reviews and responds to attorney and client requests regarding status and documentation via email, phone and fax.
• Notifies client of any in-person legal proceedings and confirms contact information for attorney assigned.
• Promptly identifies account issues and ensure quick and proper resolution.
• Maintain records and documentation of phone calls, letters, emails, and other correspondence pertaining to assigned accounts and files.
• Completes additional tasks as directed by department supervisor.
• Able to maintain consistent and regular attendance in accordance with an established schedule.

QUALIFICATIONS

• 1+ years of experience in an administrative or clerical position required, previous legal experience a plus.
• Strong computer experience and knowledge required.
• Moderate typing skills of 40 WPM preferred.
• Basic math and written communication skills.
• Microsoft Office (Excel, Word, Outlook) and experience with electronic and manual filing systems.
• Familiarity of legal processes a plus.
• Dependable, organized and attention to detail.
• Ability to demonstrate negotiation and analytical skills.
• Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.

EDUCATION REQUIREMENTS

• High School diploma or equivalent is required.
• Paralegal certification a plus.