Victim Witness Program Specialist (Regional)

This position is located in the Office of Field Operations, Special Operations Division (SOD), Enforcement Support Branch (ESB), Victim Witness Assistance Program (VWAP). The incumbent serves as a Regional Victim Witness Coordinator (RVWC) performing a variety of victim witness coordination duties in support of Field Operations and is assigned to provide training and technical assistance to the VWAP.

Duties

• Provide direct victim services to crime victims and training and support to field agents to ensure victims are being afforded their due rights and services.
• Monitor case management system and the Victim Notification System for updates.
• Work under the direction of the National Program Manager to establish partnerships with federal, state and local partners to enhance victim services.

The major duties of the Victim Witness Program Specialist at the GS-13, include, but are not limited to, the following:

• Provide direct victim services to crime victims and training and support to field agents to ensure victims are being afforded their due rights and services.
• Monitor case management system and the Victim Notification System for updates.
• Work independently to establish partnerships with federal, state and local partners to enhance victim services.

Salary

• $76,463 - $118,204/year

Conditions of Employment

The requirements listed below must be met by the closing date of the announcement.

1. Must be U.S. Citizen or National
2. Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
3. Pass drug screen and subject to a random drug test.
4. Suitable for Federal employment determined by background investigation.
5. You must meet all applicable time-in-grade requirements by the closing of this announcement.
6. Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.

MOBILITY PLAN: New employees hired pursuant to this vacancy announcement must sign a mobility agreement. The purpose of ATF's mobility policy is to enhance career development and progression, and achieve mission and business effectiveness. To accomplish these objectives, the mobility plan will facilitate the movement of employees through special short-term assignments or permanent reassignments throughout the Bureau. Applicants who decline to sign a mobility agreement, as required, will be removed from the hiring process. This is a non-bargaining unit position.

Qualifications

• Fundamental knowledge of the DOJ Attorney General Guidelines, the Victims Rights and Restitution Act, and the Crime Victims Rights Act; AND
• Providing direct support and services to victims and witnesses of crimes; AND
• Making oral presentations to large groups; AND
• Working with DOJ's Victim Notification System, or developing and maintaining an equivalent system to track victims.

• Extensive insight of crisis intervention techniques in order to implement a plan of action to address the needs of large numbers of victims/witnesses of mass casualty and catastrophic events; AND
• Measures program effectiveness and efficiency of procedures; AND
• Creates informational resources needed to advance the program's goals; AND
• Interpreting, explaining, and applying a body of laws, regulations, and procedures; AND
• Participation in community efforts to provide and promote victim assistance and awareness.

Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted. Other Information Additional selections may be made from this announcement. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin. Notice to Prospective Employees of Ethical Obligations from ATF's Human Resources Operations Division. Please click on the following link to read important information. DOJ Notice to Prospective Employees of Ethical Obligations Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: Meet CTAP or ICTAP eligibility criteria; Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and Submit the appropriate documentation to support your CTAP or ICTAP eligibility. EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Reasonable Accommodation: ATF provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify the human resources specialist listed on the vacancy announcement, or contact the ATF's Office of Equal Employment Opportunity at (202) 648-8760 or send an email to reasonableaccommodations@atf.gov. The decision on granting a reasonable accommodation is handled on a case-by-case basis. Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP: You must submit your separation notice or agency RIF letter from your agency OR you can provide the letter of intent to separate you from the agency because of reduction-in-force. Submit a copy of your most recent performance appraisal and SF-50 showing current/former position, grade, promotion potential, and duty location OR Certification of Expected Separation; SF-50 that documents the RIF separation action; and most recent performance appraisal. Failure to provide the required documentation by the closing date of this announcement will result in elimination of further consideration for this position Required Documents

It is your responsibility to carefully review the list of required documents below and submit the necessary documentation to prove you possess the required specialized experience for this position. IF YOU OMIT ANY OF THE REQUIRED INFORMATION, YOU RUN THE RISK OF BEING FOUND INELIGIBLE FOR THE POSITION.

Resume - All Applicants: You must submit a resume (strictly two pages or less) that serves as the primary evidence of your qualifications. To demonstrate that you meet the specialized experience requirements, your resume must comprehensively and explicitly link your career history to the specialized experience competencies of this role.
To reduce possible disqualification due to a lack of verifiable information, you should include all six of the following elements for every job entry listed in your employment history.
If any element is omitted, the HR Specialist may be unable to determine your eligibility, resulting in your removal from consideration with an ineligible rating:

• Official Position Title: State your exact federal or corporate title to establish the professional level of your experience. For example, Division Chief, Group Supervisor, etc.
• Employer Name and Contact Information: Provide the company/agency name and a valid phone number or email address for verification purposes.
• Start and End Dates: List the exact month and year for both the start and end of each employment period to verify you meet the time-in-grade and minimum duration requirements for specialized experience.
• Hours Worked Per Week: Explicitly indicate if the position was full-time or state the exact number of hours worked per week if part-time. (Specialized experience is credited based on a 40-hour work week; failure to provide hours means your experience cannot be quantified or credited.)
• Pay Plan/Series/Grade: For all federal positions held, you should explicitly state your Pay Plan (i.e., GS, GL, etc.), Series (i.e., 1811, 1801, 2210, etc.) and Grade (e.g., GS 01-15). It should be expressed as following example GS-1811-14). If a position was in the private sector or was volunteer work, explicitly state "N/A - Private Sector" or "N/A - Volunteer" so the HR Specialist can accurately assess your equivalent level of experience.
• Duties Performed and Accomplishments: Provide a targeted list of responsibilities and measurable achievements. This section must directly mirror and provide evidence of the specialized experience outlined in the qualifications section of this announcement. Use action-oriented, quantifiable bullets to demonstrate your mastery of the required skills.

Important Compliance Rules:

• Two-Page Absolute Limit: Resumes must be limited to two pages or less. USAJobs will only allow candidates to upload 2-page resumes. However, any resumes in excess of 2-pages will result in immediate disqualification.
• Most Recent Submission Counts: Only the most recent resume submitted under the "Resume" document type will be evaluated for rating and qualification determinations.

Showing relative permanent and volunteer work experience, education, and training. Your resume serves as the basis for qualification determinations.

If you are a current or former Federal employee:

1. You must submit your most recent SF-50 (Notification of Personnel Action) or equivalent agency form. Do not submit an award SF-50, these do not contain sufficient information about your appointment. Your SF-50 should list the full position title, series, grade and step,organization, duty location, service computation date, effective date, and your service type and tenure status.
2. An SF-50 showing your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Examples of appropriate SF-50's include:
   • Within grade increases at the highest grade held; or
   • Promotions with an effective date more than one year old; or
   • SF-50's at the highest grade held with an effective date more than one year old.

If you are a Veteran or a qualifying parent or spouse:

1. For information on Veterans Preference: FedsHireVets.

If you are a person with a disability, under Schedule A:

1. For information about Schedule A, OPM's Schedule A site.

How to Apply

To apply for this position, you must complete the online application questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 10/01/2026 to receive consideration.

The application process is as follows:

1. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
2. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
3. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
4. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)

Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.


To update your application, including supporting documentation, at any time during the announcement open period return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit My Application. This option will no longer be available once the announcement is closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. Your applications will appear on the Welcome page. Navigate to the job application and click Track this application to view your application status. The link will take you to the hiring agency application system, which has the most up-to-date status of your application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means click here.

NEED HELP?If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc.