Referral Manager (On-Site)

Referral Manager (On-Site)


Wilshire Law Firm, is a distinguished, award-winning legal practice with over 17 years of experience, specializing in Personal Injury, Employee Rights, and Consumer Class Action lawsuits. We are committed to upholding the highest standards of Excellence and Justice, we are United in our dedication to achieving the best outcome for our clients.

As a Referral Manager, in our Operations Department, you will lead the team facilitating the referral process between our clients and referral partners.  
 


The Opportunity

• Enhance and strengthen our process for referring cases to other law firms.
• Oversee and be accountable for your team's follow up with referring attorneys on case status.
• Understanding the urgency of time frames and working diligently.
• Understanding of the litigation flow for proper monitoring of cases.
• Establishing and maintaining relationships with referral partners.
• Refining and enhancing the documentation and implementation relating to all outgoing and incoming referrals for the referral team.
• High level reporting to of overall referral cases to executives and best practice for tracking referral and lead sources.

Your Experience

• 3 yrs exp in Personal Injury and/or law firm
• Must have leadership skills to engage, partner and present.
• Must have experience working in a customer-centric environment.
• Must have a personable, outgoing, and have a professional demeanor.
• Must have outstanding verbal and written communication skills.
• Must have strong attention to detail and exceptional organizational skills.
• Must have the ability to lead team with precision and ability to present at executive level.
• Spanish fluency is preferred.

Our Benefits:

• Compensation range depending on experience - $120,000 -140,000
• Varied Medical, Dental and Vision plans
• Firm-paid Life and AD&D insurance
• Paid time off and paid holidays
• FSA, EAP, Pet Insurance
• 401k

Wilshire Law Firm celebrates being an equal employment opportunity provider to all people in accordance with all applicable laws. We are committed to providing reasonable accommodations to assist individuals with disabilities during the application process and to facilitate their performance of essential job functions throughout their employment. 
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Salary

• $120,000 - $140,000