IT Specialist (Pol & Plng/Syst Admin)

The IT Specialist (Policy & Planning/System Administration) position is in the Office of the Deputy Director, Case Management Modernization (CMM) Program Office. The CMM drives change management and adoption practices to achieve delivery of a modernized, efficient, and secure case management environment. This role leads teams, manages resources, and delivers solutions supporting the judiciary's mission and operational excellence.

Duties

The Administrative Office of the U.S. Courts (AO), Case Management Modernization (CMM) Program Office, is seeking an experienced IT Specialist (Policy & Planning/System Administration) to coordinate technical change management activities related to security configurations, policies, tooling updates, and other security-impacting changes.

The incumbent helps ensure changes are properly assessed, approved, documented, implemented, and validated to reduce risk and meet compliance expectations and operational continuity across delivery pods.

The incumbent must have strong analytical, organizational, and problem-solving skills and the ability to communicate effectively with technical and non-technical stakeholders; manage multiple priorities under demanding circumstances and time constraints; coordinate across teams and release cadences; and support secure and consistent execution of change management processes.

The duties of this position include, but are not limited to:

1. Managing security-related change intake, security impact assessment, approvals, and implementation coordination across delivery pods as part of the CMM's broader change and configuration management function.
2. Running technical change management processes for security configurations, policies, and tooling updates aligned to the security workstream.
3. Coordinating vulnerability remediation sequencing with delivery backlogs and release trains to reduce security risk while minimizing disruption to program delivery.
4. Maintaining change records, approvals, implementation documentation, and evidence artifacts required to support auditability, risk management, and compliance outcomes.
5. Partnering with the incident handler, platform operations, and other stakeholders to support emergency change paths, post-change validation, and timely response to operational security needs.
6. Providing change governance input to security workstream leadership and supporting consistent execution of change management practices across pods.
7. Monitoring technical changes for completeness, readiness, implementation quality, and post-implementation follow-through.
8. Supporting process improvement efforts related to technical change governance, documentation, and operational coordination.
9. Communicating change status, risks, dependencies, and issues to stakeholders and leadership as appropriate.

Salary

• $85,447 - $162,509/year

Conditions of Employment

CONDITIONS OF EMPLOYMENT

1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience in each of the following:

1. Leading or coordinating technical change management activities supporting software development, software security, infrastructure, platform services, or related technical environments.
2. Managing technical change intake, impact assessment, approvals, implementation coordination, or validation activities for security-impacting changes.
3. Supporting vulnerability remediation workflows, remediation prioritization, or governance activities across multiple technical or engineering teams.

One of the following certifications is highly desired for this position:

• ITIL 4 Foundation
• AWS Certified Cloud Practitioner
• Certified Change Management Professional (CCMP)

Preferred qualifications include:

1. Experience leading technical change management in the context of software development, software security, infrastructure, or platform services in regulated environments.
2. Familiarity with vulnerability management workflows and remediation governance across multiple engineering teams.
3. Strong documentation discipline for change records, approvals, and verification evidence.
4. Experience working in multi-pod agile delivery models with coordinated cadences and releases.
5. Experience working in cross functional multi-disciplinary environments.
6. Demonstrated problem-solving and communications skills.

Education This position does not have an education qualification requirement. Other Information The AO is an Equal Opportunity Employer. Required Documents

For this job announcement the following documents and/or information are required:

• Resume - Any written format you choose to describe your job-related qualifications (two page limit).
• Citizenship - Include country of citizenship on resume.
• Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
• Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.
• Proof of ITIL 4 Foundation, AWS Certified Cloud Practitioner and/or Certified Change Management Professional certification, if applicable.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.The complete application package must be submitted by 05/20/2026 to receive consideration.To begin, click

• Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
• You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
• You will receive an email notification when your application has been received for the announcement.
• To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
• Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12960256.