
Job Description
Job Location:
Corporate IndianapolisPRIMARY PURPOSE:
To support Accounts Receivable Department by handling delinquent accounts and negotiating the best resolution for the company. To ensure said resolution, this role entails reconciling accounts, discussions/negotiations with Tenants, review of lease language and resolution of accounts prior to engaging legal counsel.
PRINCIPAL RESPONSIBILITIES:
Will include, but not be limited to:
- Utilize strong decision making and business-related skills to determine next steps in Tenant’s accounts, prioritizing tasks daily.
- Updating Yardi with clear/concise pursuit entries, timely follow-up on accounts, coding all assigned accounts to ensure accurate case status and reporting.
- Knowledge of Leases and all associated documents.
- Prepare and mail necessary default or other legal notices to delinquent Tenants.
- Draft all legal documents as necessary for Settlements as needed.
- Ensure the Tenant Access Platform (TAP) is properly updated with documents.
- Negotiations with Tenant(s) and/or Tenant’s/Tenants’ attorneys for resolution to accounts prior to escalation to Legal Collections.
- Maintaining communication with Receivables, Leasing and Property Management to ensure all outstanding balances are addressed in negotiations.
- Handling closed stores as assigned and conducting UCC searches on equipment left in the premises.
- Review, analyze, and prepare necessary PANs, CDLs and lockouts for certain jurisdictions.
- Respond to e-mails and phone calls in a timely manner.
- Initiate the write off of uncollectible amounts.
- Work with Legal Operations, Legal Collections, Legal Leasing, and Legal Development as needed.
- Attend meetings which may include partners, Leasing, Property Management, etc.
- Train new staff and coordinate new policies to ensure uniform staff understanding.
- Answer and direct paralegals with questions/concerns, training, and escalation.
- Assist the Supervisor, Manager, Senior Manager, and Legal Collection Attorney(s) with projects, reporting, etc.
- Other duties as assigned.
- Paralegal Certificate preferred but not required.
- Computer experience required - Microsoft Office including Excel, Word, SharePoint, and Yardi.
- Ability to organize and meet daily/hourly deadlines.
- Excellent communication skills including negotiating, written, and oral.
- General accounting prior coursework and/or job experience
- Ability to handle multiple priorities and work well under pressure.
- Ability to work independently.
- Experience in a fast paced, changing environment.