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Job Description
You will join a team of attorneys in the Products & Regulatory Legal Group who support teams advising Apple’s service/customer support, engineering, operations, marketing and social media teams on a wide range of issues. You will collaborate with other legal groups and cross-functional business and engineering teams to strategize on global product support and service strategies. You will draft, review, and manage product warranties, service-related agreements, and advise on service policies. You’ll help coordinate, strategize and draft responses to regulatory agency inquiries and investigations. You will review and provide guidance to Apple’s social media and marketing teams on consumer-facing communications. You will also advise Apple management on risk allocation/mitigation, business strategies, and policies. You will play an important role in supporting our service organization in providing award winning technical support and product service to customers around the world who enjoy Apple products.
- 2+ years of experience with general transactional, regulatory, or litigation matters
- JD degree or equivalent and admission to at least one US state bar
- Experience with product counseling, consumer law, and product regulatory issues
- Experience drafting and negotiating complex agreements
- Experience advising on use of generative artificial intelligence
- Ability to handle your own high-volume workload on day-to-day matters
- Ability to prioritize and handle multiple range of matters supporting multiple cross-functional teams
- Ability to distill complex legal concepts into practical guidance for non-lawyers
- Crisp and clear communication style
- Ability to advise executive management, and facilitate teamwork by cultivating relationships, counseling, collaborating, and effectively communicating with teammates and cross-functional partners
- Positive attitude
- Ability to see beyond the precise question asked to larger issues and implications
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