Information Technology Specialist

If selected for this position, you will serve as an Information Technology Specialist responsible for providing technical and analytical support to meet the information management and litigation support needs of the United States Attorney's Office (USAO). You will support attorneys and staff by providing technology solutions for electronic evidence, case preparation, trial support, and secure information systems. The USAO IT environment includes Windows workstations, enterprise networks, litigation support applications, case management systems, and courtroom technology.

Typical work assignments include:

-Coordinate litigation support services, including trial preparation and courtroom presentation, in response to customer needs
-Test, configure, install, implement, maintain, and troubleshoot litigation support hardware and software.
-Resolve hardware, software, and system interoperability issues affecting litigation support operations.
-Maintain the inventory and operational readiness of litigation support equipment and technology assets.
-Ensure the confidentiality, integrity, and availability of systems, networks, and data by implementing and supporting information security policies, procedures, and technical controls.
-Design, develop, implement, and maintain internet, intranet, and extranet resources that support litigation operations
-Provide customer support, installation, configuration, troubleshooting, technical assistance, and end-user training
-Assist with planning, policy development, and process improvements related to litigation support and information technology services.

Responsibilities will increase and assignments will become more complex as your training and experience progress.

Conditions of employment

• You must be a U.S. Citizen or National.
• Initial appointment is conditioned upon a satisfactory pre-employment adjudication. This includes fingerprint, credit and tax checks, and drug testing. Continued employment is subject to a favorable adjudication of a background investigation.
• You must be registered for Selective Service, if applicable.
• If selected, you may be required to complete a one year probationary period.
• Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
• You must meet all qualification and eligibility requirements within 30 days after the closing date of this announcement and before placement in the position.

Qualifications

MINIMUM QUALIFICATIONS: Under the updated Competency-Based Qualification Standard for the IT Management Series (2210), applicants must:

1. Meet or exceed all required competencies at the minimum proficiency level for the GS-9 grade(s), as described below; AND
2. Have the required specialized experience for the GS-07 and/or GS-9 grade(s), as described below.

You may be considered ineligible and removed from further consideration for the position, if you fail to meet any of the criteria above.

For the GS-7:

SPECIALIZED EXPERIENCE:
To qualify at the GS-07 level, you must possess specialized experience: At least one year of specialized experience equivalent to the GS-05 level in Federal service providing information technology concepts, methods, standards and practices as they relate to automated Litigation Support functions, i.e., trial preparation and presentation; providing information technology customer service and installing and maintaining litigation support hardware and software

AND

COMPETENCIES- The following competencies are required:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

4. Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

5. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals

For the GS-9

SPECIALIZED EXPERIENCE:
To qualify at the GS-9 level, you must possess specialized experience:At least ONE full year of specialized experience equivalent to the GS-07 level in Federal service providing Information Technology concepts, methods, standards and practices as they relate to automated Litigation Support functions, i.e., trial preparation and presentation; installing, configuring and maintaining specialized software and hardware systems in a professional environment, and developing and managing Litigation Support systems that meet current and future needs.

AND

COMPETENCIES- The following competencies are required:
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

3. Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.

4. Reasoning - Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

5. Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

Veterans Employment Opportunity Act (VEOA) -VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.