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Job Description
Key Responsibilities:
Oversee all aspects of legal support staffing, including recruitment, onboarding, training, coaching, and evaluating performance. Partner with HR on employee-related processes as necessary.
Provide direction and leadership to legal support professionals within assigned practice groups, including managing workload distribution, scheduling, ongoing feedback, and compensation-related input in coordination with Practice Management and HR.
Gain an in-depth understanding of practice group workflows and ensure team members possess the skills, tools, and training needed to meet group demands.
Review performance trends and operational metrics to recommend strategies that strengthen and streamline legal support services.
Maintain ongoing communication with attorneys and support staff, offering guidance on performance, development, policy interpretation, and corrective actions in coordination with HR.
Work with firm leadership, attorneys, and staff to support a positive workplace culture, enhance productivity, and encourage retention through engagement initiatives and team-building activities.
Collaborate with managers across the firm to align tasks with appropriate personnel and to improve efficiency and resource utilization.
Build strong relationships with administrative and functional teams to enhance workflows and address process challenges, including billing, intake, conflicts, and other operational needs.
Qualifications:
Proven leadership skills with the ability to motivate teams, communicate clearly, and build strong working relationships.
Familiarity with practice-specific technologies is beneficial.
Strong supervisory abilities and excellent written and verbal communication skills.
Demonstrated judgment, discretion, and professionalism when working with attorneys, colleagues, and external parties.
Ability to influence and engage individuals at all organizational levels.
Strong problem-solving abilities, including identifying issues, generating solutions, and managing conflict constructively.
Comfortable with change and able to adapt in a fast-paced environment.
Skilled at presenting information and addressing questions from attorneys, staff, and clients.
Education & Experience:
Bachelor’s degree or equivalent combination of education and experience.
Prior experience working in a law firm is required; familiarity with civil litigation is preferred.
At least five years of progressive supervisory experience, ideally within a legal or other professional services setting.
Background managing support teams that assist multiple professionals across various locations or priorities.
Job Description
ProspectBlue has partnered with a well-established law firm in Richmond, VA and is seeking a full-time Legal Support Supervisor to oversee the daily operations and long-term development of legal support professionals across several practice areas. This role ensures attorneys receive high-quality, dependable support from Legal Assistants and related staff. From recruitment and onboarding to ongoing guidance and performance oversight, the supervisor is responsible for fostering a cohesive, professional, and service-oriented support team, with a particular focus on Litigation and Pre-Litigation groups.Key Responsibilities:
Oversee all aspects of legal support staffing, including recruitment, onboarding, training, coaching, and evaluating performance. Partner with HR on employee-related processes as necessary.
Provide direction and leadership to legal support professionals within assigned practice groups, including managing workload distribution, scheduling, ongoing feedback, and compensation-related input in coordination with Practice Management and HR.
Gain an in-depth understanding of practice group workflows and ensure team members possess the skills, tools, and training needed to meet group demands.
Review performance trends and operational metrics to recommend strategies that strengthen and streamline legal support services.
Maintain ongoing communication with attorneys and support staff, offering guidance on performance, development, policy interpretation, and corrective actions in coordination with HR.
Work with firm leadership, attorneys, and staff to support a positive workplace culture, enhance productivity, and encourage retention through engagement initiatives and team-building activities.
Collaborate with managers across the firm to align tasks with appropriate personnel and to improve efficiency and resource utilization.
Build strong relationships with administrative and functional teams to enhance workflows and address process challenges, including billing, intake, conflicts, and other operational needs.
Qualifications:
Proven leadership skills with the ability to motivate teams, communicate clearly, and build strong working relationships.
Familiarity with practice-specific technologies is beneficial.
Strong supervisory abilities and excellent written and verbal communication skills.
Demonstrated judgment, discretion, and professionalism when working with attorneys, colleagues, and external parties.
Ability to influence and engage individuals at all organizational levels.
Strong problem-solving abilities, including identifying issues, generating solutions, and managing conflict constructively.
Comfortable with change and able to adapt in a fast-paced environment.
Skilled at presenting information and addressing questions from attorneys, staff, and clients.
Education & Experience:
Bachelor’s degree or equivalent combination of education and experience.
Prior experience working in a law firm is required; familiarity with civil litigation is preferred.
At least five years of progressive supervisory experience, ideally within a legal or other professional services setting.
Background managing support teams that assist multiple professionals across various locations or priorities.
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