Senior Staff Representative - International Legal Affairs (Hybrid)

• Bachelor's degree or equivalent experience
• Certified Notary Public
• Proficient in Microsoft Office Suite and matter management software (e.g., iManage)
• 3+ years of prior in-house legal or law firm experience
• Excellent interpersonal and organizational skills and an ability to multi-task in a demanding environment
• Excellent verbal and written communication skills
• Strong critical thinking, problem analysis, and critical thinking skills
• Ability and desire to function both collaboratively and independently as part of the global team
• Foreign language skills (Spanish, Italian, French, Portuguese)
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Paralegal certification
• Knowledge of international airline passenger regulations

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

From airports to boardrooms, our Legal team provides advice and counsel on all aspects of the business, assessing legal risks and compliance, while our Ethics and Compliance team ensures that we run an ethically sound operation. Together, these teams help us make the best possible decisions for our airline, to run our business with integrity, ensuring our airline operates lawfully and ethically, creating a company we are all proud to work for.

This position works at the direction of the Manager - International Legal Affairs and assists in all aspects of international case management, research, and settlement of claims. Responsibilities include independently handling international small claims, cargo, and baggage lawsuits and complaints filed by international enforcement bodies, conducting detailed research to evaluate the merits of asserted claims, collecting and prioritizing documents responsive to litigation claims, settling claims without outside counsel assistance when possible, and working with outside counsel on more complex claims. The role also provides counsel to internal collaborators about whether compensation is owed as a result of canceled/delayed flights in compliance with international regulations. Additionally, the role supports all international legal team members on the company’s international legal matters and handles other duties as assigned.

• Collect and organize documents responsive to litigation claims
• Address and resolve lawsuits in various jurisdictions that pertain to various international laws and regulations such as EU261, APPR, IASL, and the Montreal Convention
• Participate in settlement teleconferences without outside counsel assistance when possible and work with outside counsel on more complex claims
• Regularly review and analyze flight cancellations and delays to determine whether compensation is owed in compliance with international regulations
• Support all international legal team members on the company’s international legal matters and other duties as assigned
• Regularly update our internal international matter management databases (iManage and Microsoft Teams) to ensure that all matter information is current, organized, and readily accessible for legal proceedings and other legal needs

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!