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This Investigator III will investigate, in person, consumer complaints received by the Arizona Barbering & Cosmetology Board and perform routine inspections to ensure compliance with Arizona Administrative Code, and State and Federal Law.
Through the investigative process, the Investigator identifies issues with licensing and sanitation and assigns unsatisfactory grades, when applicable.
The ideal candidate will use a high degree of sound judgment, critical thinking, and the ability to make difficult decisions without immediate supervision.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
Duties• Sort all completed and finalized cases for the monthly Board Agenda and prepare for testimony before the board and/or formal hearing
• Attend pertinent staff and board meetings to testify, suggest recommendations for civil penalties, and provide testimony
• Travel to licensed establishments (statewide) to gather information for a consumer complaint or routine inspection
• Interview with respondent, complainant, witnesses, and other professional agencies
• Obtain and gather testimony, documentation, surveillance, and evidence
• Research products, techniques, and procedures
Salary- $22.66
Knowledge of:
• Techniques and methods of interviewing, interrogating, records searching, and identifications appropriate to the agency of assignment
• Federal, State, and agency laws, rules, regulations, and policies governing investigative duties in the agency of assignment
• Principles and practices of the assigned agency's authority and available information-gathering systems
• Civil, criminal, and/or regulatory laws appropriate to the agency of assignment
• Principles and practices of training and leading subordinates
Skills in:
• Applying and interpreting Federal, State, and agency laws, rules, regulations, and policies regarding complex investigations appropriate to the agency of assignment
• Applying and interpreting civil, criminal, or regulatory laws of a complex nature appropriate to the agency of assignment
• Skill in applying work management and lead techniques and reviewing and determining that case files are proper
• Gathering, compiling, and preserving detailed evidence and preparing cases for civil and/or criminal proceedings
• Skill in oral and written communication and interpersonal relationships
Abilities to:
• Perform independently or in a lead role, on complex cases, in a professional manner
• Conduct complex investigations in a prompt, efficient, and professional manner
• Research, identify, and select proper and complex documents
• Assist in training and administrative duties
• Current Arizona Barbering & Cosmetology License, in good standing
• Current Drivers License and appropriate automobile insurance
• National Certified Investigator and Inspector (CLEAR) (Ability to obtain within first six months of employment)
• This position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
Other Information• If you have any questions please feel free to contact Brian Westerberg at brian.westerberg@azdoa.gov for assistance.
BenefitsThe State of Arizona offers a comprehensive benefits package to include:
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
• Life insurance and long-term disability insurance
• Vacation with 10 paid holidays per year
• Health and dental insurance
• Retirement plan
• Sick leave
• Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
• Positions in this classification participate in the Arizona State Retirement System (ASRS)
• Please note, enrollment eligibility will become effective after 27 weeks of employment
