Closing Legal Assistant

At the Husband & Wife Law Team, we provide a unique combination of awesome legal results and amazing client service. We thoughtfully guide people through adversity to their best possible outcome working with thousands of clients over the past 28 years. We are growing fast and are looking for passionate people to help us serve our community!

Role Summary:

As our Closing Legal Assistant, you use your strong persuasive writing to negotiate reductions with third party lien holders and medical offices. You will be responsible for getting our clients the best possible reduction on their expenses from their accident. You will also be a subject matter expert for liens, ERISA health insurance plans, Medicare, AHCCCS, and other health plans. 

Key Responsibilities:

• Review file for all information related to liens and medical expenses.
• Review health insurance plans and Plan Documents for subrogation rights and research their rights to our client’s settlement. 
• Negotiate the removal of unrelated claims from health insurance liens.
• Review liens and medical bills for validity.
• Compose reduction request letters using the pertinent information from the client’s case, as well as current statutes to obtain a reduction on the client’s medical expenses and liens. 
• Notify government agencies of the settlement received and open claims on their site when needed.
• Update our internal system with notes, amounts, and status of any reductions.
• Maintain consistent communication with assigned paralegals and attorneys.
• Follow up with providers until a final negotiation is reached. 
• Advocate for clients’ best possible outcome.

What We’re Looking For:

1. Key Performance Indicators (KPIs) - The Big 3
   1. 90% of reduction letters sent in 24 hours
   2. 100%  of letters sent in 48 hours
   3. 80% of reductions completed within 4 weeks.  

Qualifications

• BS in communications, English, criminal justice, or related field preferred
• Prior work as a legal assistant, or negotiations experience
• Advanced knowledge of Microsoft word and converting documents to pdf documents.
• Strong Attention to detail skills.
• High level of proficiency in negotiation, both written and verbal
• Expertise in legal research.
• Expert-level persuasive writing skills. 
• Type 40 WPM or higher
• Professional phone etiquette
• Prior experience with persuasive or legal writing highly preferred.

Preferred Skills

• Ability to work independently and collaborate with internal and external partners.
• Proven ability to multi-task.
• Proven ability to prioritize conflicting tasks and deadlines.
• Capacity to build strong relationships with internal and external partners.
• High levels of adaptability
• Excellent communication skills – both verbal and written
• Highly Proficient in time management
• Ability to maintain high level of confidential information.
• Comfortable with performing basic math (addition, subtraction)