INFORMATION TECHNOLOGY SPECIALIST

This position is located in the Drug Enforcement Administration (DEA), San Diego Field Division, CA. This position(s) primary purpose is to provide technical support to the Division's Information Technology (IT) systems and telecommunications.

Duties

As a INFORMATION TECHNOLOGY SPECIALIST, your typical work assignments may include:

• Conducting complex studies relating to analysis design and security tasks within divisional related programs.
• Designing, preparing and setting up complex and difficult computer programs (Apple iTunes, IOS upgrades, anti-virus software).
• Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software.
• Ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of systems administration services for a major segment of an agency, such as a region or multi-state area.
• Overseeing and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting.

Salary

• $102,246 - $158,062/year

Conditions of Employment

• U.S. Citizenship is required.
• Selective Service: Males born after 12/31/59 must be registered or exempt from Selective Service (see http://www.sss.gov/).
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify/.
• Incumbent is subject to random drug testing.
• Selectee may be required to serve a 1-year probationary period (OR 1-year OR 2-year trial period, as appropriate) during which we will evaluate your fitness and whether your continued employment advances the public interest
• Employment is subject to the successful completion of a background investigation. Must be able to obtain and maintain a security clearance.
• Incumbent is required to submit the OGE Form-450 upon entering the position and annually. (5 CFR Part 2634, Subpart I USOGE).

Qualifications

For more information on eligibility requirements see: DEA Employment Eligibility

Applicants must meet all of the required qualification requirements described below by the closing of this announcement. If you are qualifying based on education or if there are mandatory education requirements listed below, you MUST submit a copy of your college transcript with your application.

Applicants applying for the GS-12 must meet one of the following requirements:

A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-11 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifying experience must demonstrate the following: 1) Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software; 2) Assisting with the non-firebird Internet/Wi-Fi system infrastructure for critical sensitive investigations; 3) Analyzing, reviewing, and recommending upgrades for existing databases; and 4) Assisting and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting.

Applicants applying for the GS-13 must meet one of the following requirements:

A. Have at least one full year of qualifying specialized experience that is at least equivalent in difficulty and complexity to work performed at the GS-12 grade level. Specialized experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifying experience must demonstrate the following: 1) Planning for the total database environment including database management systems, data dictionaries, security systems, communications software, and end user software; 2) Managing the entire non-firebird Internet/Wi-Fi system infrastructure for critical sensitive investigations; 3) Analyzing, reviewing, and recommending upgrades for existing databases; 4) Overseeing and resolving problems of the server, network devices, storage, and client devices, support IT systems of all end users on a daily basis by monitoring, and troubleshooting; and 5) Resolving difficult technical issues associated with the installation or change in configuration of equipment and systems.

Additional information on the position qualification requirements are located in the Office of Personnel Management's (OPM) Qualifications Standards Handbook.

Time-In-Grade Requirement: Applicants must meet time-in-grade and time after competitive appointment requirements by the closing date of this announcement.

Education Education requirements do not apply to this vacancy announcement. Other Information Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information) Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to similar positions in any Division/Office listed in this announcement. Telework eligibility and security clearance requirements may vary for such similar positions. Recruitment and/or Relocation Incentives may be considered and approved under conditions specified provided the agency has determined that the position is likely to be difficult to fill in the absence of an incentive and funding for such an incentive is available. As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. If eligible, telework and/or remote work agreements may be permitted with supervisory approval. Please note that any approved remote work arrangement is subject to the locality pay area of the alternative telework worksite. Required Documents

All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

1. Resume - must be no more than two pages in length; resumes exceeding two pages will be removed from consideration. Resume should include applicants' name, email address, phone number, relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year), work schedule (e.g. part or full-time), the number of hours per week worked/volunteered, job title and description of duties performed. Education/Certification/Licensure when relevant or required for position. See Guidance for Applicants on 2-Page Resume and visit the USAJOBS Help Center for more information.
2. Transcripts, if applicable and you are qualifying based on education. See the Qualification and Education sections of this announcement for more information. If selected, an official/sealed college transcript(s) will be required to verify education prior to employment.
3. SF-50 (Notification of Personnel Action), if applicable: SF-50(s) must show the effective date, position title, series, grade, salary, tenure, competitive status, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information. Award SF-50s often do not show the required information. To verify the time in grade requirement, applicants must submit a SF-50 verifying the highest grade held for at least 52 weeks. Examples include, promotions with an effective date greater than one year, within grade increases demonstrating the highest grade held for at least 52 weeks or appointments/conversion of appointments with an effective date greater than one year.
4. ICTAP/CTAP - Career Transition Assistance Program documentation, if applicable. This includes copies of your agency notice (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal), most recent performance rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level and duty location.
5. Veteran Documentation, if applicable.

• Veterans who are preference eligible OR who have been separated from the Armed Forces under honorable conditions (honorable or general discharge) after 3 or more years of continuous active service may apply under the Veterans Employment Opportunities Act (VEOA). You must submit a DD-214 Certificate of Release or Discharge from Active Duty (Member Copy 4 preferred) showing the dates you served as well as your type of discharge and qualifying service campaign medals OR if you are still on active duty, you MUST submit a certification on letterhead from your military branch which contains your military service dates, expected date of discharge or release, and the character of service to show that your military service was performed under honorable conditions. The expected date of discharge or release must be no later than 120 days after the certification is submitted for consideration for this job announcement. Current Federal employees applying under the VEOA must submit a qualifying SF-50 to show time-in-grade requirements.
• If you are applying as a preference eligible with a compensable service-connected disability of 30% or more, you must submit the documentation required by the SF-15 (Application for 10-Point Veteran Preference) to support your claim (e.g., DD-214, official statement from the Department of Veterans Affairs). For applicants claiming 10-point derived veterans' preference (i.e., spouses, widows/widowers or mothers of veterans), a completed SF-15 must be submitted with the application with all required supporting documents listed on the form.
• For more veterans' preference information, visit the USAJOBS Help Center.

1. Non-competitive or special hiring authority eligibility documentation, if applicable. Examples of such authorities include: Schedule A individuals with disabilities, returning Peace Corps or AmeriCorp VISTA volunteer, Fulbright/Gilman/CLS alumni, etc.
2. ICTAP/CTAP documentation, if applicable. This includes copies of your agency notice, most recent Performance Rating and more recent Notification of Personnel Action (SF-50) noting current position, grade level, and duty location.
3. Current or Former Land Management Employee documentation, if applicable. Visit the Forest Service's site for required documentation.
4. Other Qualification Documentation (e.g. certificates, certifications, etc.), if applicable. See the Qualification section of this announcement for more information.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.