Associate Vice President, Litigation Manager

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Firemen’s Insurance Services (VFIS), was founded in 1969. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more. In 2018, Glatfelter joined American International Group (AIG) and is now part of the AIG family.

About the Position

Glatfelter Insurance Group is seeking an Associate Vice President, Litigation Manager for our Glatfelter Claims Management (GCM) division.  This role will be responsible for 

providing expertise in the evaluation and resolution of high exposure, complex and litigated commercial liability claims.  This role has a hybrid schedule.  Our office locations can be York, PA; Philadelphia, PA; Boston, MA; New York, NY and Jersey City, NJ.

Key Responsibilities

• Controls indemnity and expense amounts for such claims within assigned authority.
• Set and ensure implementation of litigation and settlement strategies through regular committee/roundtable discussions with claims leadership.
• Provides strategic advice and direction to claims associates relating to pre-litigation or litigated matters.
• Primary departmental responsibility for selecting, monitoring and managing the network of independent counsel necessary to efficiently and effectively handle claims on a nationwide basis.
• Primary departmental responsibility for evaluating counsel performance and ensuring compliance with established philosophies, protocols, and litigation management guidelines.
• Primary departmental responsibility for attorney/partner relationships from a management standpoint.
• Provides direction/assistance to Line of Business Leaders in the development of training and/or communications to provide awareness and understanding of standards and procedures. 

What We’re Looking For

• Bachelor’s Degree or equivalent industry experience required.   JD preferred.
• Minimum five (5) years of multi-line claim experience handling complex and high exposure commercial liability claims to include litigation management   
• Industry designation(s) a significant asset.
• Must have or obtain appropriate licenses within an aggressive period of time.  Maintains licenses by fulfilling state continuing education requirements.
• Authoritative knowledge of litigation management.  
• Authoritative knowledge of complex insurance coverage and procedures.   
• Skilled negotiator and communicator – will be depended upon to influence others, especially those outside the organization.  
• Skilled at research and outsourcing to achieve authoritative opinions on a wide range of issues.

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We are proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.  

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.   Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.

Job Grade: 13