Litigation Support Specialist

Wouldn't it be great to build your career at a company recognized five years in a row from 2019 to 2024 as the winner of Best Places to Work in collections? At Credit Control, we know that our driven, dedicated Team Members are the foundation of our success. Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

The Litigation Support Specialist  will provide administrative assistance to the Director of Litigation and the Litigation Support Manager. The ideal candidate will demonstrate end-user proficiency in Microsoft Office as well as the ability to consistently and accurately complete the following tasks while maintaining strict confidentiality:

 

• Document incoming threats, suits, and complaints on the departmental tracker and shared calendar
• Request underlying media internally and externally, as directed
• Demonstrate user proficiency with Microsoft Access to create and update database records with consumer and complaint information
• Maintain litigation calendar to include answer dates, removal deadlines, and other court-mandated touchpoints
• Maintain and update the vendor audit calendar to reflect audit cycles and evidentiary document requests, e.g., COI, SOC, PCI, and similar documents with annual dates of expiration
• Receive and process update requests to/from clients, as needed
• Distribute settlement agreements for internal execution as needed
• Prepare settlement check requests
• Demonstrate ability to navigate Pacer and complete reputational checks
• Ability to review and process communications from a process server
• Request reports from internal departments to complete quarterly licensing reports and complete in-state portals
• Document license renewals and complete the requested items, includes obtaining signatures from executives
• Distribute updated license renewal documents for physical and digital license frames
• Complete license requests for client audits

 

Additional tasks may be assigned by the CCO as needed, including but not limited to:

 

• Assist with the processing of Attorney General complaints and other regulatory matters
• Assist with document production for internal and external audit requests
• Assist Internal Audit and QA teams on an ad hoc basis

 

 

Requirements:

 

• Previous Litigation Support experience required
• Demonstrate user proficiency in Excel including advanced user functions such as pivot tables, V look-up, and conditional formatting
• This position requires the candidate to operate within strict confidentiality guidelines internally and externally
• Strong attention to detail work
• Organizational skills, Time Management, and Ability to meet strict deadlines is necessary

Job Type:

 

Full-time, in-office position

 

 

Pay: $20 - $22

   

Benefits:

 

• Flexible Schedule

• Medical/Dental/Vision
• Life Insurance
• Paid Time Off
• Paid Vacation Time
• Paid Holidays
• Paid Bereavement
• Paid Training
• 401k with company match
• Annual Retention Bonus
• Professional Development Grant Program
• Employee Assistance Program
• Ongoing Contests & Prizes
• Annual Company Events
• Company Referral Program
• ADP Lifemart Employee Discounts

 

Schedule:

 

• 8-hour shift

• Day shift
• Monday to Friday
• No weekends

Location:

Earth City, MO

Department

Compliance

Employment Type:

Full Time

Minimum Experience:

Experienced

Compensation:

$20 - $22

Salary

• $20 - $22