Statewide Operational Support Technician

Are you currently looking for an entry level position in a highly regarded department? Do you have the desire to gain insight, knowledge, and experience that may be applied in future promotional opportunities? If so, then this might be the position for you. The Department of Justice, Statewide Operational Services (SOS) Unit, is currently seeking well-rounded, friendly individuals to fill our Office Technician (Typing) position.

This position is in the Office of the Chief. Reporting directly to a Staff Services Manager II, the Operational Support Technician works independently and provides general office support to the SOS Units. The Operational Support Technician must exercise exemplary customer service, a high degree of initiative, independence, and confidentiality in performance of their duties which includes:

• Providing operational support to the various SOS programs (e.g., DOJ Property, Fleet, Records Management, Forms Management, Parking, Credentials, and Emergency Alert Services);
• Providing in office support two times per week to a diverse group of clients and managers;
• Daily use of Microsoft Suite products; Smartsheet, and Adobe Acrobat to prepare various reports, documents and rosters;
• Maintaining databases in the Asset Management System (AMS) and external agency systems (e.g., DGS) for equipment survey entries and vehicle functions;
• Managing pool vehicle reservations and maintenance. Must have valid driver’s license;
• Scheduling meetings, conference rooms and proctoring interviews.

You will find additional information about the job in the Duty Statement.

Salary

• $3,829 - $4,794/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• OFFICE TECHNICIAN (TYPING)

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

The ideal candidate should:

• Have strong written and verbal interpersonal skills;
• Pay attention to detail;
• Take ownership of their work and looks for ways to improve processes;
• Have the ability to anticipate challenges and provide solutions;
• Have strong organizational skills;
• Demonstrate excellent customer service skills;
• Have strong tech skills with emphasis on MS Excel, Visio, Teams, SharePoint and Smartsheet.
• Use good judgement to organize and prioritize multiple tasks with competing deadlines.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• This position is located in the Division of Operations, Office of the Chief, Statewide Operational Services in Sacramento.
• Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.
• Please note that all new to state employees will be given the minimum salary of the classification. For current state employees and/or those with reinstatement rights, your salary will be determined in accordance with the applicable laws, rules, and regulations.
• For more information about the department, please visit the Attorney General’s webside at www.oag.ca.gov.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

• A fingerprint check will be required.
• Possession of a valid California driver's license, with no restrictions that would limit the duties to be performed by this position.
• Clearly indicate the Job Control Code (JC-488190) and the title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on the first page of your State Application.
• Please be certain that your application package is thorough and completely filled out describing in detail your background experience and/or education and duties.
• All applications will be pre-screened and only the most qualified and competitive applicants will be included in the interview and hiring process. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcripts or diploma. An official transcript will be required upon appointment.

• Completion of an online hiring test is REQUIREDto proceed in the selection process for this position. An email with test information will be sent to all applicants within 15 business days after the close of this job posting from assessment.support@doj.ca.gov. If you submitted your application and have not received the test information email within 15 business days after the close of the job posting, please immediately contact the hiring contact listed on this job posting.

  Hiring assessments are typically taken on a personal computer and may require candidates to visually identify information, type long passages, listen to audio recordings, or speak into an audio recorder. If you need a reasonable accommodation to take this test, please contact Maria Bouvia at OPSJC@doj.ca.govby the final filing date listed on this bulletin.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/22/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
OPS-Maria Bouvia
Attn: Maria Bouvia
1300 I Street, 8th Floor
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
OPS-Maria Bouvia
Maria Bouvia
1300 I Street, 8th Floor
Sacramento, CA 95814
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Other - Cover letter is required and must be included.
  
  

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

This position offers a hybrid schedule, i.e. combined remote and in-office work schedules. In-office days are Wednesday and Thursday. If you are interested in maintaining a work/life balance, savings on transportation expenses and want work flexibility, this position may be for you!

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Hiring Unit Contact:
Maria Bouvia
(916) 210-6743
OPSJC@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit information can be found on the CalHR website and the CalPERS website