Legal Department Information Operations Data Custodian Manager (Hybrid)

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

General Description:

The Legal Department Information Operations (LDIO) Data Custodian Manager will monitor, track, and document the collection and production of internal data in response to legal requests. This role is responsible for documenting the chain of custody of collected data from its collection point in various data repositories to its production or external transfer. This role requires coordination among LDIO personnel, practicing Firm attorneys, Firm counsel (internal and external), IT teams, litigation support teams in eDiscovery, and Information Governance. This role involves reporting, assignment of tasks, escalation, and status gathering.

Key Responsibilities and Essential Job Functions:

• Identify, log, and monitor internal data collection requests, including productions, client file transfers, direct client requests, and document destruction orders/requests.
• Provide technical guidance and best practices to ensure the overall integrity of data identification, collection, review, and transfer or production.
• Keep current with data governance best practices, particularly with respect to the use of technology to search for, identify, and collect data in a defensible manner.
• Apply established eDiscovery industry standards to LDIO data collection requests.
• Analyze and document current LDIO processes and provide recommendations for improvement.
• Maintain accurate and precise records of data collection that may be relied upon in court.
• Synthesize data collection records with various forms of detailed reporting to provide information to eDiscovery personnel, Firm personnel, and Legal Department personnel.
• Work with project managers on multiple projects to ensure project scope, milestones and deadlines are met.
• Special project and duties as assigned.

Required Skills:

• Excellent written and verbal communication skills to organize, facilitate, and manage status and other meetings, as needed.

Required Qualifications & Education:

• 5+ years’ experience as a senior analyst or comparable position.
• Experience managing multiple priorities and tasks with short turnaround times.
• Ability to interact with technical, managerial, and executive level staff.
• Proficient in Microsoft Office Suite.
• Knowledge of legal software and other IT applications and tools, such as M365 Purview, Everlaw, and Relativity.

Preferred Qualifications & Education:

• Law firm experience highly preferred.
• Functional knowledge of forensic data collection methods preferred.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Moderate or advanced keyboard usage

Benefits: Our goal is to promote a work environment in which individuals have access to the resources they need to be at their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.  Below is a list of just some of the benefits we offer: generous paid time off; eleven paid holidays per year; time off for bereavement or jury duty; paid leave for new parents; comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSA or HSA; FSA for dependent care; supplemental AFLAC policies for medical care; excess liability coverage; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup care for children and adults; senior care planning support; and resources for individuals with development disabilities and their caregivers.

Benefits may vary by position and office.

Holland & Knight is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran or any other protected class.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP’s privacy policies.