Legal Administrative Assistant

The responsibilities of this job include, but are not limited to the following:

• Providing administrative support to the in-house legal department, Compliance Officer, and Privacy Officer/CRC Coordinator, including research assistance, document preparation, and calendar management;
• Receiving, reviewing, investigating, recording, tracking, and providing appropriate follow-up on Form 688 Reports (Unauthorized Disclosure of PHI) and all other Health Insurance Portability and Accountability Act (HIPAA)-related matters;
• Supporting the CRC Coordinator in reviewing, investigating, and providing appropriate follow-up on and coordination of patient complaints involving alleged discrimination;
• Preparing HIPAA-related correspondence and relevant documentation as needed;
• Reviewing, recording, and tracking various reports as directed;
• Reviewing, researching, and responding appropriately to escalated situations (e.g., patient encounters and patient hardship requests);
• Working in conjunction with the Quality Assurance Department regarding standards of care issues;
• Working in conjunction with the Administrative Services Department regarding escalated billing-related matters;
• Acting as a liaison between Patient First, individual defendants, witnesses, defense counsel, law enforcement, and professional liability carriers in third-party civil and criminal proceedings;
• Accepting and researching witness subpoenas and subpoenas duces tecum (documents) directed to Patient First and/or its employees, in conjunction with the Medical Records Department;
• Fielding inquiries and requests from employees and providing assistance, referrals, and answers as needed;
• Tracking, preparing, and maintaining all business associate agreements;
• Maintaining the Legal accounts payable spreadsheet;
• Processing payments for legal or other invoices;
• Maintaining Patient First corporate minutes and annual reports;
• Assisting Senior Management and other departments as needed;
• Assisting with meeting preparation, including preparing materials, scheduling, travel, and ordering food as needed.

Minimum education and professional requirements include, but are not limited to, the following:

• Employee must be 18 years of age or older;
• 5 years or more of administrative experience;
• Experience with complaint management and/or patient relations preferred;
• Excellent verbal, written, interpersonal, and logical thinking skills;
• Ability to maintain high standards of confidentiality;
• Ability to work on multiple projects and meet deadlines;
• Excellent organization skills with attention to detail;
• Ability to work independently and with teams;
• Proficient with Microsoft Office (Word, Excel, PowerPoint) products.