IT Manager

Omega Law Group is a prestigious personal injury law firm located in the heart of Beverly Hills. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website:www.omegalaw.com.

***Recruiting agencies and third party staffing firms, while we admire your hustle, we would appreciate if you refrain from calling our office regarding this position or other business solicitations. Thank you! ***

About the Role

We are seeking a skilled and proactive IT Manager to lead the administration and optimization of our business-critical software systems while delivering top-tier end-user support. This role blends strategic oversight with hands-on technical execution, ensuring seamless system performance, user satisfaction, and alignment of our technology platforms with legal workflows. The ideal candidate is a strong communicator, an experienced project leader, and highly proficient in both firm-wide technology systems and day-to-day user support, particularly in legal or other professional services environments.

Key Responsibilities

• Manage the full lifecycle of firm-wide technology platforms, including deployment, configuration, maintenance, and performance optimization.
• Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals.
• Plan and implement system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders.
• Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools.
• Align technology platforms with legal workflows to support operational efficiency and user adoption.
• Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices.
• Manage and support conferencing technologies within office meeting spaces.
• Act as the primary escalation point for complex IT support issues; oversee technology onboarding and offboarding processes.
• Maintain and manage IT inventory, including setup, distribution, and asset tracking.
• Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones.
• Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives.
• Lead or support firm-wide initiatives such as office expansions, technology rollouts, and infrastructure upgrades.
• Develop internal documentation, training materials, and resources to enhance user engagement and system utilization.
• Perform additional IT duties as required.

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of relevant IT experience, with increasing levels of responsibility.
• Proficiency in Microsoft Office Suite, Windows 10/11, and Adobe Acrobat.
• Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly.
• Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments.
• Prior experience in a law firm or fast-paced professional services setting preferred.

We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.