Investigator I - Claims

About Us

The Office of the Los Angeles City Attorney is one of the nation's largest municipal law offices. With over 1,000 legal professionals, including 500 attorneys, the Office provides the City of Los Angeles (“City”) with the highest caliber of legal services, ranging from prosecuting criminal misdemeanors and playing a leading role in criminal justice reform to advising on homelessness initiatives, defending civil lawsuits and claims, and bringing civil enforcement actions in the name of the People of the State of California.

Guided by an overarching commitment to integrity, accountability and transparency, we find great meaning in the work we do and the services we provide.

We seek collaborative team players who understand that fulfilling our mission is key to making a positive impact.

Claims Investigations Section investigates and processes all personal injury and property damage claims filed against the City of Los Angeles.  In addition, the Section is responsible for investigation and support of matters that are assigned to attorneys involved in litigation. 

The responsibilities of this position include the following:

• Gathering evidence and information for claims and lawsuits filed against the City of Los Angeles;
• Conducting and documenting interviews of witnesses and claimants;
• Obtaining and reviewing department and police reports, accident reports, photos, filing and maintaining orderly claim files;
• Updating the claims database on CityLaw;  
• Making small claims court appearances; 
• Testifying in depositions;
• Handling a high volume of assignments from the attorneys, adjusters and risk management staff;
• Conducting both moving and stationary surveillance using video equipment, taking photographs and drawing scale diagrams; 
• Evaluating the validity of claims to determine liability;
• Adjusting and negotiating claims;
• Conducting follow-up investigations for attorneys involved in litigated matters;
• Serving subpoenas and obtaining documents, public records, medical records and other evidence for use by Liability Section attorneys; and
• Other duties as assigned. 

Applicants must have:

• Excellent communication and organizational skills.
• Excellent analytical skills.
• Strong writing skills.
• The demonstrated ability to exercise independent judgment and work independently with minimum or no supervision. 
• Ability to work well with other employees of this office and personnel from other agencies.  
• Ability to operate personal computer equipment and programs such as Microsoft Word and Excel and the ability to learn new databases.
• Applicants must be able to lift items up to 25 lbs., with or without reasonable accommodation. 
• Must have a valid Driver’s License.
• Reliable attendance and punctuality is mandatory.  The hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, however, flexibility is required as surveillance and interviews may include weekends and after hours.

• to learn new databases.
• Applicants must be able to lift items up to 25 lbs., with or without reasonable accommodation. 
• Must have a valid Driver’s License.
• Reliable attendance and punctuality is mandatory.  The hours for this position are from 8:00 a.m. to 5:00 p.m., Monday through Friday, however, flexibility is required as surveillance and interviews may include weekends and after hours.

Desired Qualifications

• Experience as a peace officer or investigator.
• Knowledge of civil or criminal investigative procedures and rules of evidence.
• Knowledge in evaluating injury and property damage matters.
• Experience testifying in court.

Requirements for Application 

• Cover Letter
• Resume

Current Location

City Hall East, 200 N. Main Street, Los Angeles. Position is subject to assignment at any location of the Office of the Los Angeles City Attorney. 

Probation 

Appointment to this exempt position (non-Civil Service) will be subject to a one-year probationary period as required by Section 1050 of the City Charter. Successful completion of the one-year probationary period will result in tenure with the office.

Conflict-of-Interest

This position is designated as Category 10 on the Conflict-of-Interest Code. 

Application and Deadline 

Interested candidates should go to: https://www.governmentjobs.com/careers/lacityattorney/to apply online by Friday, April 24, 2026. 

Qualified applicants will be invited to interview.  

Contact 

Questions? Please email atty.recruit@lacity.org. 

AS A COVERED ENTITY UNDER TITLE Il OF THE AMERICANS WITH DISABILITIES ACT, THE CITY OF LOS ANGELES DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY AND, UPON REQUEST, WILL PROVIDE REASONABLE ACCOMMODATION TO ENSURE EQUAL ACCESS TO ITS PROGRAMS, SERVICES AND ACTIVITIES. TO REQUEST A REASONABLE ACCOMMODATION, PLEASE CALL THE HUMAN RESOURCES DIVISION AT (213) 978-7160.