IP Docket Specialist

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The IP Docket Specialist will provide quality control to all statutory deadlines added or removed from the firm’s IP Management System. The IP Docket Specialist works closely with team members to create and implement training materials and execution of training plans. The IP Docket Specialist maintains their assigned docket portfolios according to established policies and procedures, performs all job functions relating to review of documents, and exercises discretion and confidentiality in maintaining contact with clients, attorneys, and staff for docket-related matters. The IP Docket Specialist provides detailed, accurate information on a daily basis to IP attorneys and staff regarding client information and deadlines, assisting the overall effective operations of the Docket Department. 

Essential Duties and Responsibilities: 

• Complete accurate and timely quality control review of all trademark US and Non-US statutory docketing entries for the IP Docket team.

• Support the creation and implementation of new training materials.

• Support the development and implementation of new docketing policies and procedures to enhance user service while mitigating risk.

• Manage incoming data quality from transferring-in portfolios and provide specialized care to the attorney teams throughout the transfer in process.

• Provide necessary back up for the IP Docket Analysts to maintain standard operating procedures as outlined by the firm.

• Provide guidance and respond to docket-related questions and problems from the IP team of attorneys and staff.

• Maintain an accurate docket database and provide reports as requested or required.

• Work closely with the IP Docket Analysts and as a team member to meet the goals of the IP Sections and firm.

• Maintain positive contact with attorneys, staff and clients and observe confidentiality of the Docket Department and firm’s clients.

• Ensure the accuracy and completeness of docketing of documents that are received from either the USPTO within the requirements set by the Code of Federal Regulations, clients, all other Non-US government agencies, and/or Non-US associates.

Knowledge, Skills and Abilities:

• Strong understanding of both US and Non-US statutory laws related to trademark matters

• Effective communication skills, both verbal and written.

• Ability to work under pressure while producing a high volume of information with a high level of accuracy.

• Excellent proofreading skills.

• Ability to identify and analyze complex issues and problems in relation to managing data.

• Strong attention to detail.

• Ability to work independently as well as work well as a team member.

• Ability to work closely with all departments in understanding their processes in order to assist with the day-to-day operations of the firm.

• Ability to multi-task, work independently with minimal supervision, and work under pressure with high quality results.

• Effective interpersonal skills to be able to communicate and follow instructions effectively from a diverse group of attorneys and staff.

• Proficient in Microsoft Office Suite.

Education and/or Experience: 

• High school degree or equivalent.  College degree or equivalent specialized training (ex, paralegal studies) beneficial.

• Minimum of eight (8) years of progressive Intellectual Property experience as part of providing necessary quality control to the Docketing department

• Demonstrated experience with docket software applications. Experience with Pattsy Wave preferred.

• Demonstrated experience with and strong understanding of domestic/foreign trademark matters.

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. 

This position description is intended to describe the general content of and requirements for the performance of the job.  The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

California Applicants: Please visit our Privacy Notice and Notice at Collection to learn about our information practices in the Job Application and Employment context.

Equal Employment Opportunity
Troutman Pepper adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, education, training, and/or experience.