This position serves as a Supervisory IT Specialist, located in the Office of Information Technology, Executive Office for Immigration Review, U.S. Department of Justice. The Supervisory IT Specialist is accountable for the end-to-end delivery of IT services and operations, network and telecommunications services, and customer-facing support services.
Duties
The duties and responsibilities for a Supervisory IT Specialist GS-2210-14 generally include, but are not limited to, the following: Serves as a Supervisory IT Specialist with responsibility for directing and managing enterprise information technology services, including customer support, network operations, communication systems, and systems administration. Provides oversight of end-user computing services, including desktop systems, laptops, mobile devices, peripherals, and telecommunications services. Monitors systems administration activities to ensure reliability, availability, and security of enterprise systems. Develops, implements, and maintains IT policies, procedures, and operational standards. Plans and assigns work based on priorities and employee capabilities and establish performance standards and evaluate employee's performance.
Salary
Qualifications
To qualify for the position of Supervisory IT Specialist, at GS-2210-14, you must meet the qualification requirements listed below. Basic Qualifications (2210 series): Please refer to the OPM IT Management Series 2210 Qualification Standard for the specific experience requirements for the GS-12 and above positions. AND Specialized Experience: To qualify for the GS-14 grade level, you must have one (1) year of specialized experience equivalent to at least the GS-13 grade level in the Federal service, or comparable non-Federal experience. Specialized experience is defined as experience performing the following duties: Providing guidance in developing, implementing, and updating policies, procedures, and operational standards pertaining to IT network operations, service functions, communication systems, and systems administration; Planning workflow and work assignments for staff by setting and adjusting short-term work priorities; Monitoring system performance and leading corrective actions to enhance performance and prevent future issues; Advising on new and advanced technologies and determining the impact on operational effectiveness; and Managing the full lifecycle of enterprise-level IT systems, overseeing the planning, installation, configuration, and maintenance of hardware and software. You MUST meet all qualification requirements, including time-in-grade, by 07/27/2026 of this announcement. Your resume must support your responses to the application questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For the GS-14 level, you must meet the qualification requirement using experience alone. No substitution of education for experience is permitted.
Required Documents
It is your responsibility to carefully review the list of required documents below and submit the necessary documentation based on your eligibility. Performance Appraisal Resume SF-50/ Notification of Personnel Action Resume - All Applicants: You must submit a resume (a two page or less resume is required) containing the following pieces of information for each job entry listed in your employment history: Official position title, Employer name and contact information, Start and end dates (including month and year), Indicate full-time or number of hours worked per week if part-time, and A list of duties performed and accomplishments. SF-50: You must submit your most recent SF-50 (Notification of Personnel Action). Do not submit an award SF-50, these do not contain sufficient information about your appointment. Your SF-50 should list the full position title, series, grade and step, organization, duty location, service computation date, effective date, and your service type and tenure status. Performance Appraisal: Copy of most recent performance appraisal with supervisor's signature showing the official final rating of record. In cases where the performance appraisal is incomplete or unavailable, applicants may provide an explanation of the reasons (if applying as a status candidate with current or former Federal Service). Awards: Submit a list of any awards (e.g. superior performance awards, special act or achievement awards, quality step increase, etc.) you received in the last 5 years. CTAP eligibility documentation: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation ; or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, or a notice of eligibility for discontinued service retirement). A copy of your most recent performance appraisal and SF-50 "Notification of Personnel Action" noting current position, grade/band level, promotion potential, and duty location.
How to Apply
To apply for this position, you must complete the online questionnaire and submit your supporting documentation. Your complete application package must be submitted by 11:59 PM (EST) on 07/27/2026 to receive consideration. Click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process. After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process. You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application. NEED HELP? If you need help with USAJOBs or the application process, please see the USAJOBS Help or Application Manager Online Help websites which includes information on managing your account, creating an application, uploading documents, etc. Reasonable Accommodation: To request reasonable accommodation for any part of the application and hiring process, please contact EOIR.HR_Application_Review@usdoj.gov for assistance.?
