Legal Case Manager

About Us

We’re a fast-growing, legal lead generation marketing firm for personal injury attorneys and law firms. Our data-driven approach powers high-quality lead delivery and streamlined case connections, helping law firms get results faster and more efficiently.

We’re looking for a Case Manager who lives at the intersection of data, operations, and client success. This isn’t your traditional case manager role — it’s built for someone who loves digging into data, spotting patterns, and telling stories that help internal stakeholders make smarter, faster decisions.

What You'll Do

• Serve as a central point of coordination between lead generation campaigns and internal/external case workflows
• Analyze lead and case funnel performance using tools like Power BI, Tableau, SQL/mySQL, and Excel
• Monitor and track case lifecycle metrics, identifying trends, gaps, and optimization opportunities
• Translate data findings into clear visualizations and actionable insights for leadership, client success, and marketing teams
• Collaborate with legal clients and intake teams to ensure smooth case handoff and reporting
• Help identify operational bottlenecks or underperforming areas and work with cross-functional teams to address them
• Support quality assurance efforts through lead/case verification, audit sampling, and performance reporting
• Create and maintain documentation on key case metrics, dashboards, and business rules
• Assist with ad-hoc reporting and data pulls related to campaign performance or client requests

What You’ll Bring

• 1–3 years of experience in data operations, business intelligence, or a similar analyst-style role
• Solid experience with Power BI or Tableau, and working knowledge of SQL/mySQL
• Intermediate-to-advanced Excel skills (pivot tables, lookups, formulas, etc.)
• Ability to turn raw data into clear, compelling insights for non-technical audiences
• Excellent organizational and communication skills — you thrive in a fast-paced environment
• Curiosity and a willingness to learn the ins and outs of personal injury law firm marketing and lead generation
• Bonus if you have experience working in legal, lead gen, or case management software/systems

Why Join Us?

• Be part of a rapidly growing startup where your work has real impact
• Work alongside a sharp, motivated team that values innovation and ownership
• Opportunity to grow into a more senior data or client strategy role over time

To be considered for the role, please visit the link below and complete our Culture Index Survey (required for all applicants). Thank you for your consideration. https://surveys.cultureindex.com/s/PIze15BGk3/112006