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EEO Officers plan and lead Equal Employment Opportunity (EEO) programs, teams, and activities. They process EEO complaints from intake through final disposition, to include organizing, directing, inquiring, and evaluating the matter pursuant to EEOC guidance, OPM policies, and federal laws and regulations. They perform case analysis and provide education to employees and managers on equal employ
Duties
ADDITIONAL INFORMATION: EEO Officers play a crucial role in planning, leading, and executing Equal Employment Opportunity programs within the Office of Diversity, Inclusion & Equal Employment Opportunity (ODE). EEO Officers are responsible for managing all aspects of the EEO complaints process, from intake to final resolution, ensuring compliance with the Equal Employment Opportunity Commission (EEOC) guidance, OPM policies, and federal laws. They perform case analysis and provide education to employees and managers on EEO rights and responsibilities. Additionally, these Officers act as a liaison between the ODE, Office of General Counsel (OGC), and the Human Development Directorate (HD), coordinator among different parties, and consultant to Agency management on EEO issues.
This position serves as an EEO Formal Compliant Case Specialist in the Equal Employment Opportunity and Alternate Dispute Resolution Division within ODE. Duties include but are not limited to: Processing EEO complaints from start to finish, including intake, investigation, and resolution, while adhering to regulatory requirements and organizational policies, preparing correspondence, providing case file information in the appropriate format to complaint investigators, facilitating EEO complaint investigations, uploading and tracking case files via the Equal Employment Opportunity Commission's (EEOC) case management portal. Duties also include assisting in the processing of informal EEO complaints, participating in drafting internal standard operating procedures, counseling employees and managers on complex cases, analyzing complaint activity to identify trends and preparing required reports to oversight. Incumbent interacts regularly with personnel across the Agency at all levels, conducting EEO training and providing guidance on the Agency's discrimination complaints process. Strong interpersonal skills, the ability to manage multiple timebound tasks, attention to detail, and tact and diplomacy are keys to success. Incumbent will utilize ODE's electronic case management, as well as EEOC's FedSEP systems and ensure Agency compliance with all mandatory laws and regulations as outlined in 29 C.F.R.,1614 and EEOC Management Directive (MD-110).
Additional Application Requirement: You may be asked to complete one or more assessments in addition to the application you submit on this website as part of your application to NGA. These assessments may include: Online questionnaires or assessments that require you to describe your job-related knowledge, skills, abilities, or other characteristics that are aligned with the mandatory and desirable qualifications of this job posting. The information you provide in the application you submit must support the response you provide to this questionnaire. You will receive an email to describe any additional assessments required. Please monitor your emails and complete any required assessments as soon as possible.
This position may be eligible for a RECRUITMENT INCENTIVE: selected candidates may be offered an incentive as part of the offer of employment. To receive the incentive, selected candidates must be eligible under 5 CFR Part 575, Subpart A, upon issuance of the Final Offer Letter. Changes in federal employment status prior to issuance of the Final Offer Letter may affect eligibility. To receive the incentive, selected candidates will be required to sign a service agreement to stay within the position at NGA for the agreed upon time. If the service agreement is terminated before its completion, the employee may be required to repay a pro rata share amount of the incentive to the government. Additional information regarding recruitment incentives for current federal employees can be found in DoDI 1400.25, Volume 2006.
- $105,896 - $181,216/year
- Security Investigation
SPECIAL INFO:
As a condition of employment at NGA, persons being considered for employment must meet NGA fitness for employment standards.
- U.S. Citizenship Required
- Security Clearance (Top Secret/Sensitive Compartmented Information)
- Polygraph Test Required
- Position Subject to Drug Testing
- Two Year Probationary Period
- Direct Deposit Required
SPECIAL REQUIREMENTS:
You must be able to obtain and retain a Top Secret security clearance with access to Sensitive Compartmented Information. In addition, you are subject to a Counterintelligence Polygraph examination in order to maintain access to Top Secret information. All employees are subject to a periodic examination on a random basis in order to determine continued eligibility. Refusal to take the examination may result in denial of access to Top Secret information, SAP, and/or unescorted access to SCIFs.
Employees with SCI access and who are under NGA cognizance are required to submit a Security Financial Disclosure Report, SF-714, on an annual basis in order to determine continued eligibility. Failure to comply may negatively impact continued access to Top Secret information, Information Systems, SAP, and/or unescorted access to SCIFs.
NGA utilizes all processes and procedures of the Defense Civilian Intelligence Personnel System (DCIPS). Non-executive NGA employees are assigned to five distinct pay bands based on the type and scope of work performed. The employee's base salary is established within their assigned pay band based on their unique qualifications. A performance pay process is conducted each year to determine a potential base pay salary increase and/or bonus. An employee's annual performance evaluation is a key factor in the performance pay process. Employees on term or temporary appointments are not eligible to apply for internal assignment opportunity notices.
This position is a DCIPS position in the Excepted Service under 10 U.S.C. 1601. DoD Components with DCIPS positions apply Veterans' Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Volume 2005, DCIPS Employment and Placement. If you are an external applicant claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must self-identify your eligibility.
MANDATORY QUALIFICATION CRITERIA: For this particular job, applicants must meet all competencies reflected under the Mandatory Qualification Criteria to include education (if required). Online resumes must demonstrate qualification by providing specific examples and associated results, in response to the announcement's mandatory criteria specified in this vacancy announcement:
1. Demonstrated experience interpreting and applying EEO laws, rules and regulations in the private or public sector.
2. Demonstrated experience managing EEO discrimination complaints.
3. Demonstrated experience presenting EEO briefings or training.
4. Demonstrated experience working collaboratively on EEO files.
EDUCATION REQUIREMENT: A. Education: Bachelor's degree from an accredited college or university in Business Administration, Communications, Education, Human Resources Development, Psychology, Public Administration, Social Work, Sociology, or a related field. -OR- B. Combination of Education and Experience: A minimum of 24 semester (36 quarter) hours of coursework in any area listed in option A, plus experience in planning, leading, or managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. As a rule, every 30 semester (45 quarter) hours of college work is equivalent to one year of experience. Candidates should show that their combination of education and experience totals 4 years. -OR- C. Experience: A minimum of 4 years of experience in planning, leading, and managing EEO and/or diversity and inclusion programs, or a related area that demonstrates the ability to successfully perform the duties associated with this work. -AND- Must complete required initial training and annual continuing education according to the duties of the position: 1) EEOC approved Training: Incumbent must receive thirty-two (32) hours of EEOC approved initial training prior to assuming investigator or counseling duties and must receive at least eight hours of continuing Counselor training every year. -OR- 2) RA Officer Training: Incumbent must complete below courses within 12 months of assuming RA duties and must receive at least ten (10) hours of continuing RA/EEO training every year, as approved by supervisor.
* Disability Program Management course (offered by the Defense Equal Opportunity Management Institute), or equivalent
* Disability Program Manager Basics (offered by the EEOC training institute), or equivalent
* ADA Basic Building Blocks (www.adabasics.org), or equivalent
* EEO in the Federal Sector, or equivalent
DESIRABLE QUALIFICATION CRITERIA: In addition to the mandatory qualifications, experience in the following is desired:
1. Effective communication and interpersonal skills.
2. Demonstrated experience with EEO case management systems such as Entellitrak.
3. Certification in EEO, such as Federal EEO Counselor or Investigator.
4. Previous experience working in a federal agency or intelligence community.
5. Experience in project management, especially in managing multiple EEO-related initiatives, reporting timelines and process improvements.
None
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Application submission involves applying using NGA's online application process at NGA Careers Portal. Additional information concerning NGA's hiring process can be found by visiting NGA Hiring Process.
All announcements close at 11:59PM EDT on the closing date listed. Be sure to complete and submit your application by that time in order to be considered.
ONLY ELECTRONIC SUBMISSIONS WILL BE ACCEPTED.
Both applicants for employment and current employees of NGA are entitled to request religious accommodations from generally applicable employment-related rules and requirements, so long as the accommodation requested would not result in an undue hardship to the conduct of NGA's business.
You can apply for the job opening at https://careers.nga.mil/psp/CAREERS/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=20250021&PostingSeq=2
