Courtroom Technology Assistant

For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position.

Duties Respond to day-to-day support needs of courthouse audio/visual systems throughout the district, including installation, support, maintenance, troubleshooting, and repair. Repair on-site or coordinate repair of systems. Perform routine and scheduled maintenance and evaluation on audio/visual systems for quality control purposes. Assist in developing security mechanisms to protect hardware and software resources. Test systems and monitor user concerns from the audio/visual control center, including testing the equipment to ensure that all systems are operating correctly. Check calendar of events to verify that everything is in appropriate working condition for each site. Work in advance with courtroom deputy and courtroom scheduler to ensure any special equipment or connectivity preparations have been completed. Perform system upgrades and coordinate service with vendors or other in-house staff, ensuring changes can be implemented with minimal disruption at the court site. Receive calls, log, and operate an effective audio/visual help desk and route service calls accordingly if issues cannot be resolved via verbal consultation with the end user. Assist in managing and coordinating compatibility of systems, both software and hardware. Recommend the purchase of resources to support specific needs of the audio/visual systems and the court. Maintain inventory of courtroom technology audio/visual systems and components, according to internal control policies. Provide audio/visual systems training for court staff, other agencies, and the Bar. Assist in the development and maintenance of system documentation and user-friendly resources for system operation. Operate audio/visual equipment and assist with videoconferencing and teleconferencing, as required. Provide backup assistance to the Courtroom Technology Specialist and other information technology staff. Participate in local or national conferences and similar gatherings to continue professional development. Travel throughout the district to cover all divisional offices will be required. Perform other related duties, as assigned. Salary

• $48,829 - $79,367/year

Qualifications For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position. TECHNICAL QUALIFICATIONS: For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position Education EDUCATION: For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position. Required Documents For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position. How to Apply For information and details regarding this position, visit the District of Arizona employment website at https://www.governmentjobs.com/careers/azduscourts to view the vacancy announcement and apply for the position. Benefits You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.