Compliance - Legal, Controls, CCOR, Resiliency & Audit Product Analyst Senior Associate

Bring your Expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.

As a Senior Product  Associate in the Legal, Controls, CCOR, Resiliency & Audit (LCCRA) team, you will support the Communications Archive platform by translating regulatory and control requirements into clear product and program outcomes. You partner with Compliance, Technology, Operations, and external vendors to strengthen regulatory-grade archiving, surveillance coverage, and operational resilience. You own day-to-day platform oversight, contribute business analysis and project delivery across multiple initiatives, and help identify analytics and automation opportunities. You help us reduce risk, improve stability, and deliver enhancements aligned to firmwide policies and controls.

Job responsibilities:

• Support day-to-day product operations for the Communications Archive platform, monitoring health, usage, and surveillance coverage and escalating emerging risks
• Own and manage the product backlog by triaging defects and prioritizing enhancements based on risk, impact, and stakeholder input
• Coordinate end-to-end release readiness, including user acceptance testing and deployment preparation activities
• Partner with external vendors to drive issue resolution, upgrades, and service level management to maintain quality and compliance alignment
• Partner with (LCCRA) leadership and cross-functional stakeholders to deliver program management activities that enable strategic initiatives
• Elicit, document, and maintain requirements using user stories, acceptance criteria, flowcharts, and functional descriptions to enable shared understanding
• Perform gap analyses and present findings to senior stakeholders, recommending remediation options and documenting decisions
• Track change requests and support change-management governance, ensuring alignment to controls and approvals
• Prepare stakeholder communications and reporting for governance forums, including steering committees and partner control committees
• Maintain project plans, actions, and risk/assumption/issue/dependency items as applicable to drive timely delivery
• Support senior leaders with ad-hoc requests by producing clear, executive-ready materials using Excel, Visio, and PowerPoint

Required qualifications, capabilities, and skills:

• 8 years of experience in banking or financial services
• Experience in Risk, Compliance, Controls, or Technology within a regulated environment
• Strong business analysis skills with experience in business architecture or similar analytical roles
• Strong understanding of business processes and enabling technology, including how controls and requirements translate into platform outcomes
• Self-motivated and delivery-focused, with ability to work independently and manage multiple deliverables
• Experience managing product roadmaps, backlogs, and releases
• Ability to create and maintain high-quality documentation and executive-ready materials
• Proficiency with PowerPoint (including PitchPro), Excel, and Visio
• Experience using Jira and SharePoint (and similar collaboration and reporting tools)
• Excellent communication, facilitation, and relationship-building skills with stakeholders at all levels
• Demonstrated risk and controls mindset with a focus on risk management and control adherence

Preferred qualifications, capabilities, and skills:

• Experience with product management or systems analysis
• Experience with user acceptance testing processes
• Knowledge of release and dependency management practices
• Experience with technical writing and documentation
• Experience with data integration and migration projects
• Strong organizational and time management skills