Director of Legal Operations

Temple Health is seeking a Director of Legal Operations to serve in Temple Health’s Legal Department. Reporting to Temple Health’s EVP/Chief Administrative Officer and General Counsel, and working closely with the General Counsel of Fox Chase Cancer Center and other senior leaders in Temple Health’s Legal Department, the Director of Legal Operations will be responsible for driving Temple Health’s efforts to enhance legal operational efficiency and business processes for the Legal Department.

This position is five days per week onsite at Chestnut Hill Hospital.

The successful candidate in this role will combine their significant legal, operational, administrative, financial, and project management expertise with a mastery of the technology platforms used by the Legal Department.  This position will work closely with lawyers and professionals across the Legal Department as well as business partners in Finance, IT, HR, Business Development and other colleagues across the organization. 

Responsibilities

Legal Department Operations

• Provide support to the General Counsel and senior members of the Legal Department on operational and strategic aspects of running the Legal Department
• Work with other members of the Legal Department to develop process improvements and reports leading to transparency, cost reductions and other efficiencies
• Use data-centric metrics and analytics designed to develop strategy and maximize resources and performance
• Provide guidance and advice across the organization as a member of multi-disciplinary project teams

Legal Department Technology Platforms

• Mastery and ownership of all legal operations technology platforms including Ironclad, Brightflag, NetDocuments, OpenText, RMF and Boardvantage, including troubleshooting, developing and leading training and being the dedicated resource for department lawyers for all technology and data issues
• Drive adoption across the whole department of tools, software, and process improvements
• Create and lead training sessions for users across the organization, and develop and maintain a library of written training materials for the Legal Department’s platforms
• Select and implement new technology platforms across the Legal Departmant
• Manage subscriptions and department-wide applications 

Outside Counsel Management and Metrics

• Provide support on our advanced outside counsel management program to harmonize the engagement and performance of our external legal resources 
• Optimize and enhance the use of legal spend management and matter management technology, including harmonization of internal business process management and tools to enhance efficiency, decision making and reduce costs 
• Work with internal counsel, external law firms and benchmarking data to manage outside counsel performance and spend 
• Develop and implement alternate fee arrangements, as appropriate

Financial Management

• Serve as Legal Department’s primary liaison with the TUHS’s Finance Department for Legal budgets 
• Partner closely with Finance business partners to manage budgeting, forecasting and budget variance analysis for the Legal Department
• Work closely with the General Counsel of Fox Chase Cancer Center to meet budget targets for the prosecution and maintenance of Fox Chase’s patent portfolio 
• Support and guide strategic short-term and long-term projects focused on efficient use of internal and external legal resources 
• Gather, maintain and provide relevant departmental data and reports

Department Administration

• Provide administrative leadership for the Legal Department, including planning and organizing department meetings
• Provide general leadership and support across the global department to promote strong internal departmental communications, strong team performance and team member well-being 
• Act as office manager/chief of staff to the GC; implement and sustain department culture so lawyers can focus on legal work
• Create and maintain a Legal Department knowledge hub to manage information sharing between practice areas

HR and Integration

• Serve as the Legal Department’s point person with the organization’s Human Resources Department on all hiring efforts
• Develop and maintain a department-wide program for standardized onboarding, training and professional development opportunities
• Lead the Legal Department’s Summer Associate and Internship programs, including hiring, training, supervising, assignment tracking, and development opportunities

Required Experience and Competencies

• At least 5 years of relevant legal administrative and/or operations experience within a large, in-house legal department, large, sophisticated law firm or other professional legal environment. The ideal candidate will have substantial experience as a practicing attorney or equivalent operational, technology, and business leadership experience in a professional legal environment.
• Bachelor’s degree or equivalent is required.
• JD, MBA, or Master’s degree in an accounting, financial, operations, administration, or project management discipline is preferred.
• A solid combination of operational, financial, and business acumen and a demonstrated ability to utilize data, metrics and analytics to design, implement and manage process improvements, personnel optimization and administrative and operational efficiency. High technical aptitude with demonstrated ability to independently learn and administer enterprise software platforms
• Demonstrated ability to act as a change agent.
• Demonstrated ability to work effectively across all levels of a complex, multi-functional teams.
• Strong collaboration skills and the ability to build relationships within department and across all members of the company. 
• Self-starter willing to both handle and manage assigned projects and tasks.
• Strong attention to detail and facility with data, numbers and financial tools. 
• Excellent oral and written communication skills.
• Strong work ethic and excellent organizational skills.
• Personable and a team player.

In addition to excellent written and oral communication skills, the preferred candidate will demonstrate first-rate analytical ability, strong initiative, intellectual curiosity and both interpersonal skills and client-service skills consistent with the highest professional standards.

Candidate Profile:

The ideal candidate will have demonstrated experience in the following areas:

·         Excellent Communicator\: Skilled at distilling complex legal, financial and data concepts for diverse stakeholders.

·         Collaborative & Practical\: Demonstrates a hands-on, practical approach and a willingness to engage directly in both strategic and day-to-day operational work.

·         A seasoned and effective leader. Demonstrates a high degree of client acceptability, with a high level of confidence exhibited in client interactions. Possesses excellent client-service skills and an ability to interact with and effectively advise senior business leaders.

·         Executive Presence. Demonstrates the ability to establish credibility at senior organizational levels and win respect from all organizational levels. In key client interactions, presents ideas logically, assertively and effectively. Facilitates consensus and uses it effectively to resolve conflict and overcome resistance.

·         Strong and effective judgment. Thinks logically and exercises well-developed and independent judgment to produce creative and constructive solutions under pressure. Demonstrates experienced and seasoned strategic and analytic approach to solving clients’ legal needs.

·         Demonstrates professional and personal ethics and integrity.

·         High-level creative problem solver. Handles and brings complex matters to a successful and practical conclusion with minimal supervision. Comfortable moving seamlessly between high-level strategy and practical execution.

·         High level of industry. Shows a self-reliant work ethic, humility, and a high level of productivity and efficiency. Does what is needed to support the team and advance departmental goals.

·         Solid, self-assured leader. Demonstrates effective leadership skills and instincts.

Your Tomorrow is Here!

Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.  Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team.  Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University.

To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike.  At Temple Health, your tomorrow is here!

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Your Tomorrow is Here!

Temple Health is committed to setting new standards for preventing, diagnosing and treating major diseases in our community and across the nation.  Achieving that goal means investing in our employees' success through staff and leadership development.  Our recruitment strategy is to attract and retain a diverse, high performing workforce that fosters a healthy, safe and productive environment for our patients and colleagues alike.