Bilingual Documents Specialist / Bilingual Case Manager

Job Title(s): Bilingual Documents Specialists / Bilingual Case Manager (Spanish)

Job Location: Glendale, CA (on-site, not remote)

Job Hours: Full-time / 40 hours per week (Monday – Friday 8:30am-5:30pm)

Starting Pay Range: $22.00 to $24.00 per hour (depending on the position)

Experience / Training: No prior experience required. Training will be provided.

Benefits: We provide benefits to full-time employees after a 90-day probational period including health, dental and vision benefits, paid vacation, paid holidays, 401K among other perks.

Job Responsibilities:

•  Communicate with prospective clients and companies by phone, email, text messages both in Spanish and in English
•  Review/organize documents from prospective clients
•  Summarize notes of phone conversations 
•  Other duties as necessary.

General Skills Required: Excellent verbal communication skills both in Spanish and in English; excellent phone etiquette, great note-taking skills, professional attitude, attention to detail, honesty, good written communication both in Spanish and in English, dependable, ability to follow instructions, computer savvy, good typing skills, multi-tasking.

Computer Skills Preferred: Microsoft Word, Excel, Outlook Email / Calendar / Planner, Adobe Acrobat, Apple Operating System.

Language Skills: 

Fluent in Spanish (spoken & written) is required.

Fluent in English (spoken & written) is required.