Property Management Operations Associate

Why The Morgan Group?

At The Morgan Group, we are more than our 70+ multifamily properties — we are a community built on people. We believe in treating everyone with respect and dignity, from our team members and partners to our residents, clients, subcontractors, and vendors. We strive to foster an inclusive environment where every idea, perspective, and contribution is valued, and where everyone feels heard and appreciated. Our Core Values are the foundation of our success — they guide how we hire, reward, and evaluate every member of the Morgan team.

Morgan Core Values

We are Self-Starters

• • • In it to win it
    • We take initiative
    • Be accountable

One Morgan

• • • We are team players
    • We are inclusive
    • No Drama

We Get it Done

• • • We are reliable
    • We are effective

Raise the Bar

• • • We seek excellence
    • We learn from our mistakes
    • We strive to improve
    • Hold ourselves to high standards

Keep on Truckin’

• • • Embrace challenges & be optimistic
    • We are resilient
    • Choose positivity
    • We are level-headed

Reputation is Earned Daily

• • • Do the right thing
    • We are honest and have high integrity
    • We make good decisions
    • Our future depends on it

We attract and retain top talent by offering full-time team members a comprehensive range of benefits designed to support their well-being and success:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Long-Term Disability Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including:
• Vacation
• Sick
• Floating Holiday
• Bereavement Leave
• Holiday Schedule
• Referral Bonus Program
• Annual Bonus Program

How does Morgan Group benefit you?

Joining Morgan Group means more than just a job — it’s a chance to learn, grow, and build a career you’re proud of. From property management and maintenance to construction and development, we provide the tools, training, and team support to help you reach your full potential.

What You'll Do

Key Responsibilities

• Assist EVP and senior leadership with daily administrative needs and special projects.
• Prepare monthly expense reports for EVP, SVP, and VPs.
• Compile and distribute weekly MMR activity reports.
• Manage monthly invoice allocations and track spend reports.
• Facilitate vendor setups and manage NetVendor administration as point of contact.
• Coordinate new user and property setups in NetVendor and OMNIA systems.
• Support property transitions and maintain vendor rebate allocation records.
• Coordinate and schedule meetings, events, lunches, conferences, and travel arrangements.
• Prepare meeting agendas, slides, and materials; ensure timely distribution.
• Plan quarterly property management and lead maintenance meetings.
• Administer SharePoint and Teams for document and communication management.
• Coordinate onboarding for corporate management new hires, including office setup, login credentials, welcome emails, and business cards.
• Maintain updated department phone lists, distribution groups, and organizational charts.
• National Accounts, vendor contracts and rebate administration
• Notice of Management and Notice of Termination notifications for properties transitioning into or out of portfolio
• Distribute resident relations materials (BBB, HAA).
• Maintain legal entities log and property fee schedules.
• Order iPads for properties and manage supply requests.
• Assist with DD file audit travel and leadership conference travel arrangements.
• Document management for all contracts, PMAs, W9s, etc.
• Book leadership conference flights for PMs and travel for DD unit inspectors.
• Manage Houston guest suite booking calendar.
• Support special projects as assigned.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of administrative or operations support experience; property management experience preferred.
• Proficiency in Microsoft 365 (Outlook, Teams, Excel, PowerPoint) and SharePoint.
• Familiarity with NetVendor and property management systems (Entrata, Yardi, RealPage) preferred.
• Strong organizational skills and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; high level of discretion and confidentiality.

Core Competencies

• Operational Rigor: Ensures accuracy and compliance in all tasks.
• Planning & Prioritization: Manages competing deadlines effectively.
• Stakeholder Partnership: Builds trust with executives and teams.
• Problem Solving: Anticipates issues and proposes solutions.
• Ownership & Follow-Through: Delivers on commitments consistently.

Tools & Systems

• Microsoft 365 Suite (Outlook, Teams, SharePoint, Excel, PowerPoint)
• NetVendor for vendor setup management
• Property management platforms (Entrata/Yardi/RealPage)
• Expense and travel platforms (e.g., Concur)

Success Metrics

• On-time delivery of weekly and monthly reports with high accuracy.
• Expense reports processed within SLA timelines.
• Travel arrangements completed within budget and policy.

Working Model

This is an in-office position based in Houston, TX. Occasional after-hours coordination may be required during peak cycles.