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Job Description
Clark Hill PLC
Position Description
Position: Receptionist/Operations Assistant
Reports To: Office Manager and Support Services Supervisor
Status: Full Time, Non-Exempt
Summary:
The Receptionist/Operations Assistant is responsible for supporting all day-to-day operations of the reception desk, as well as providing administrative support to the Office Manager and general office administrative support as needed.
- Efficiently admit and greet all clients and visitors
- Answer incoming phone calls and direct appropriately
- Proactively ensure that excellent housekeeping standards are maintained in client facing areas (reception, lobby, restrooms, conference rooms, etc.)
- Provide visitors with parking assistance (directions, validations, etc.)
- Provide administrative support to the Office Manager, including review of unidentified mail, vendor invoices, etc.
- Assist with office social event planning
- Assist with reporting maintenance issues and work orders
- Coordinate parking and facility access cards
- Schedule conference rooms and coordinate set-ups with Office Services
- Team with backup receptionist to ensure adequate front desk coverage
- Provide all clients, visitors, and team members with exceptional service
- Provide general office and administrative support as needed/assigned
- Support the office running smoothly and in a positive direction
Experience/Education
- High school diploma or GED equivalent required.
- At least 2 years of reception/office administrative work experience
Knowledge, Skills, Abilities
- Punctuality and attendance are critical to this role
- Consistently great customer service
- Professional demeanor and positive, mature, helpful attitude
- Excellent prioritization skills
- Must demonstrate initiative and exercise good judgment
- Able to work independently with minimal supervision
- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel
- Willingness to learn new skills and responsibilities
- Team player orientation
Clark Hill PLC is an Equal Opportunity Employer
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