Director, Office of Legal Support Services (C.E.A. B)

The Attorney General's Office is considered one of the largest law practices in the nation, and as such requires the most innovative and strategic support to ensure the highest quality and quantity litigation work. Under the direction of the Chief, Division of Administrative Services (DAS), the Director, Office of Legal Support Services (OLSS) will provide administrative direction, policy guidance, strategic planning, and oversight of the Department’s legal support services, including Legal Support Operations, Law Library Services, the Case Management Section, and eDiscovery and Litigation Services within DAS. The OLSS Director will initiate and implement new program policies and advise the DAS Chief and Executive management on administrative issues and business practices that impact the Department’s legal support services. In addition, the position will need to examine ongoing issues affecting the sections within OLSS and identify recommendations for solutions, such as analyzing current legal information technology solutions and addressing recruitment challenges for legal support positions. Ultimately, the OLSS Director will be responsible for making decisions on how to best meet the ongoing and ever-changing needs of the Attorney General’s legal staff in order to successfully represent their cases.

Hybrid work options may be available. Occasional travel may be required to the Department's offices.

Please carefully read the following sections to apply for this position:

• Required Application Documents
• Desirable Qualifications
  

For more information on how to create your Statement of Qualifications, please click here.

Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/7B2829L.

You will find additional information about the job in the Duty Statement.

Salary

• $12,131 - $15,109/month

Qualifications

Minimum Requirements
This position does not have a Classification Specification. Requirements and qualifications for this position can be found in this announcement. For additional questions, please contact the hiring department listed below.

• C. E. A.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Experience managing and supervising a large multi-disciplinary professional, technical, and administrative staff.
2. Experience providing guidance and direction on current and new policies affecting a wide range of legal support services, such as legal research, litigation support software, and staffing.
3. Knowledge of law office support practices, specifically pertaining to the preparation and processing of legal work for civil, criminal, and administrative law matters.
4. Knowledge of current trends and challenges in litigation support models, legal technology, legal billing, and legal case management and governance.
5. Experience supporting organizational change management and related communications, training coordination, and readiness activities.
6. Ability to manage large-scale and diverse budgets and procurements/contracts, and legal invoicing for multiple funds and programs.

Important Information:

Applicants are prohibited from using artificial intelligence software (e.g., ChatGPT, Claude AI) in the creation of the Statement of Qualifications.

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

• This position is located in the Department of Justice, Division of Administrative Services.
• Please visit the Attorney General's website for more information at https://oag.ca.gov/.

Please note the Department of Justice has the discretion to negotiate the salary listed on this bulletin depending on the selected candidate's background and qualifications.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit.The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

A fingerprint check will be required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 7/1/2026

Who May Apply

Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California.

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Ashley Jacoby
Attn: Ashley Jacoby
OHR/CEA & Exempt Appointments Unit
1300 I Street, Suite 720
Sacramento, CA 95814

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Ashley Jacoby
OHR/CEA & Exempt Appointments Unit
1300 I Street, Suite 720
Sacramento, CA 95814
Attn: Ashley Jacoby, 7th Floor Receptionist
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A Statement of Qualifications (SOQ) is a narrative discussion regarding how the applicant's education, training, experience, and skills meet the Desirable Qualifications for the position. In addition, the SOQ serves as documentation of each applicant's ability to present information clearly and concisely in writing.
  In your SOQ, please address how you possess each Desirable Qualification using specific examples of your education, training, and experience. This will be the only tool used for determining your final score and rank on the eligibility list for this position. Please address and number the Desirable Qualifications in the same order as listed on this bulletin under the Desirable Qualifications section. The SOQ must be typed, single spaced, 12 point font, and no more than 2 pages in length. Applicants who do not follow these requirements may be disqualified from the examination. Cover letters and resumes do not take the place of SOQs.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Ashley Jacoby
(916) 210-7167
ashley.jacoby@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Additional Application Filing Information

Please note, if using the United States Postal Service for delivery, there is no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Please access this link for information on benefits afforded to employees who work for the State of California -https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx