Legal Assistant - Property Damage

As a Legal Assistant on our Property Damage team, you’ll play a vital role in helping clients navigate the complexities of property damage claims. Your work will directly support individuals dealing with rental cars, loss of use, diminished value, towing, and storage issues. You’ll also assist non-clients by offering guidance and resources—all while delivering empathetic, efficient service.

Key Responsibilities:

• Provide compassionate, clear, and proactive support to clients with property damage claims
• Systematically resolve existing client property damage issues
• Assist non-clients by offering information and next steps
• Use legal software, case management systems, and digital tools to streamline workflows and maintain accurate records
• Collaborate with attorneys, case managers, and other departments to ensure seamless service
• Perform administrative and support tasks as needed

We’re looking for someone who thrives in a fast-paced environment and is passionate about helping others.

Qualifications:

• Strong interpersonal skills with the ability to listen actively and communicate clearly—especially during stressful situations
• Comfortable using software, CRM systems, and digital communication tools
• Fluency in English and Spanish is highly preferred
• Exceptional attention to detail when handling sensitive documents and client information
• Critical thinking and problem-solving skills, with the ability to work independently and collaboratively
• Strong time management skills and the ability to meet deadlines
• Ability to maintain well-organized records and case files

• A fast-paced, mission-driven work environment
• A supportive team that values collaboration and development
• Ongoing training in property damage procedures
• Opportunities for professional growth in legal services and client relations
• The chance to make a meaningful impact in the lives of those affected by personal injury