Legal Case Manager

• Conduct legal and country conditions research
• Organize documents related to ongoing and closed cases
• Meet with clients to gather information
• Schedule appointments and maintain attorney calendars and own calendar
• Coordinate and schedule interpreters for appointments
• Monitor and return phone calls and voice mail
• Maintain client digital files and program databases
• Draft legal documents such as affidavits and immigration forms
• Case note every communication with clients
• Prepare statistics for various monthly and quarterly reports
• Provide general clerical and administrative support to the attorneys
• Develop and maintain knowledge base of immigration related laws, regulations and pending legislation
• Attend and participate in agency meetings, as appropriate
• Work collaboratively with volunteers and interns
• Advocate for immigrant rights through positive relations with other CBOs and government entities

• Education: B.A. or B.S. preferred
• Experience: Law office or paralegal experience preferred; exposure to US asylum law; experience as part of a multicultural team
• Required Licenses, Certifications, and Training: MI operator license; computer skills; excellent written and oral communications skills; second language (Urdu, Dari, Pashto) preferred

• Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
• Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
• Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
• Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
• Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization’s mission

• This position is on-site and may not be eligible for remote work
• Attendance at occasional meetings or events outside regular business hours is required
• The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
• Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
• Vision requirements include close-up work, distance vision, and the ability to adjust focus
• The work environment may involve varying degrees of physical discomfort and occasional loud noise
• Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
• Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions