Systems Analyst

Join the Application Development Bureau and play a vital role in shaping the future of criminal justice technology! As part of our team you’ll design, implement, and maintain statewide information systems that directly support law enforcement efforts. We value innovation and collaboration, offering you the chance to work on impactful projects that enhance public safety. Be part of a mission-driven organization where your skills can truly make a difference!

Under the general direction of the Criminal Records Applications Unit (CRAU) Information Technology Supervisor II (IT Sup) II, the Information Technology Specialist (ITS) I is a member of the mission critical Systems Analysis team that maintains and monitors the cohesiveness between the technology and program clients. Accordingly, the ITS I is responsible to sustain effective communications with all stakeholders and team members, possesses keen analytical skills, and demonstrates the ability to problem solve. These attributes are essential for the successful navigation through the business analysis, systems analysis, product development, systems maintenance, and project management intersecting processes.

The unit’s system portfolio includes the Automated Criminal History System (ACHS) and it’s interfaces. The ITS I works closely with program clients, unit developers, database administrators and consultants. The ITS I performs systems analysis reviews and clarifications in regards to business and functional requirements. In addition, the ITS I confirms technical requirements with other ITS I and ITS II’s who are responsible for software engineering and architecture. The ITS I collaborates with CRAU’s developers, administrators and consultants to facilitate the completion of as-is system architecture, database schema, programming code, testing certifications, and disaster recovery documents. The ITS I works with the same team to document and recommend to-be technical solutions. The ITS I is the central Customer Relationship Manager (CRM) and monitors and processes requests submitted to CRAU’s intake process. The CRM systems include a unit email in-box, a JIRA application, and an IT service and change request management system. The incumbent may participate on projects as a systems analyst, technology coordinator, or project coordinator.

Please let us know how you heard about our position by taking this brief survey:

https://www.surveymonkey.com/r/P7X675V

You will find additional information about the job in the Duty Statement.

Salary

• $6,513 - $10,537/month

Qualifications

Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

• INFORMATION TECHNOLOGY SPECIALIST I

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Knowledge of the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC)
• Knowledge of Test Methodologies (ex: Agile, Waterfall etc...)
• Extensive experience with developing test scripts from requirements and test execution
• Knowledge of test management tools, defect tracking tools
• Strong experience in UI test automation
• Good knowledge and understanding of Java and JavaScript
• Experience with Git and Bitbucket for version control
• Hands-on experience with web automation using Selenium WebDriver and WebDriverIO
• Create, execute, and maintain automated test scripts for various testing needs, including integration, regression, and smoke testing
• Proficient in using SQL for querying test data in SQL Server and Oracle databases
• Experience in performance testing using tools such as JMeter and BlazeMeter to design, execute, and analyze load and stress tests for applications
• Experience with accessibility testing to evaluate and ensure compliance with accessibility standards
• Experience in API testing using Postman and Swagger
• Ability to take initiative and manage multiple assignments
• Ability to meet critical deadlines with changing priorities
• Ability to maintain effective relationships with team members and customers
• Ability to work collaboratively as a member of a team and independently
• Good written and verbal communication skills
• Good analytical and problem-solving skills
• Testing certifications

Other Information

Additional Documents

• Job Application Package Checklist
• Duty Statement

Department Information

This position is located in the California Justice Information Services Division, Application Development Bureau, Criminal Justice Information Systems Branch, CJIS Systems Section, Criminal Records Application Unit.

Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility.

For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov.

ALTERNATE RANGE CRITERIA 484

Established 1/31/18, Pay Letters 18-04 and 18-05

Range A. This range shall apply to persons who do not meet the criteria for Range B or Range C.

Range B. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed two years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I.

Range C. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed four years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I.:

When the requirements for the criteria are met and upon recommendation of the appointing power, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.676. Upon movement to Range C, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.674 shall apply.

Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR

Special Requirements

A fingerprint check is required.

Clearly indicate JC – 489098 in the “Examination(s) or Job Title(s) For Which You Are Applying” section of your State Application.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.

A background check is required.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 9/17/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How to Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Justice
Mail in-CJIS Divisions
Attn: Holly Bittle JC-489098
PO Box 160608
Sacramento, CA 95816-0608

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Justice
Drop off- CJIS Divisions
Holly Bittle JC-489098
4949 Broadway
Sacramento, CA 95820
08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Working Conditions

This position is designated for telework under Government Code section 14200 for eligible applicants residing in California and may require reporting to headquarters or field offices and facilities to fulfill operational needs. All telework schedules are subject to change and may be reevaluated at any time. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the Department of Justice policies.

This position is eligible for telework, and will be required to report to the office as needed/required. The successful candidate must reside in California upon appointment.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Human Resources Contact:
Holly Bittle
(000) -
holly.bittle@doj.ca.gov

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
(916) 210-7580
EERROffice@doj.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Benefits

Benefit information can be found on the CalHR website and the CalPERS website.