Legal Delivery Manager - Konexo US

We have an exciting opportunity for a Legal Delivery Manager – Konexo US at Eversheds Sutherland (US) LLP. We are searching for someone who wants to be a valued contributor and member of a talented and dynamic team of lawyers, paralegals and business professionals.

 

The Legal Delivery Manager will have extensive involvement in the Firm’s legal technology, AI enablement, and managed services delivery. The Legal Delivery Manager will support ongoing managed services projects, while also contributing to the design, deployment and optimization of tech-enabled legal solutions across multiple service lines.

 

Responsibilities and Duties:

 Managed Services Oversight

• Lead triage and delivery coordination for contract managed service engagements.
• Lead discussions with client stakeholders and executives with data driven insights in a clear and confident manner.
• Ensure SLA compliance, client satisfaction, and issue resolution.
• Collaborate with offshore/onshore teams and tech platforms to optimize delivery.

 Legal Project Management

• Lead and manage legal service projects across:
• Contracting: contract lifecycle management, negotiation, and remediation.
• Legal Research: leveraging AI and traditional tools for precedent and statutory analysis.
• Document Review: managing ediscovery and investigation review teams, workflows, and quality control.
• Filings: coordinating regulatory, litigation, and compliance submissions.
• Manage delivery timelines, resource allocation, and reporting across multiple clients.
• Coordinate with internal stakeholders to align delivery with strategic goals.
• Support proposal development, onboarding, and client success metrics.

Legal Tech & AI Enablement

• Support internal stakeholders and vendor technology teams with design and deployment of AI-enabled workflows.
• Support development of contract remediation, document automation, and legal research tools.
• Support evaluation and implementation of legal tech platforms to enhance service delivery.

Cross-Service Collaboration

• Work closely with US and International colleagues to support cross-functional delivery.

• Contribute to the development of unified delivery playbooks and tech stack integration.

 

 Knowledge, Skills and Abilities:

• A Bachelor’s degree is required from an accredited college or university.
• 5+ years of experience in legal operations, ALSP delivery, legal tech or compliance consulting.
• Experience as an Am Law 100 attorney or in an operational/management role in an ALSP is preferred.
• Coachable, dependable, continuous learner that is excited about innovation in the legal industry.
• Proven experience managing client-facing legal service projects.
• Familiarity with GenAI, NLP, workflow and other legal delivery platforms (e.g., Relativity, Ironclad, Legora, Autologyx, etc).
• Strong understanding of contract lifecycle management, eDiscovery, and legal tech.
• PMP, Agile, or Legal Project Management certification preferred.
• Excellent communication, stakeholder management, and problem-solving skills.
• Sales Experience- proven track record in business development, client relationship management, and negotiation skills. This involves understanding client needs, proposing solutions, and closing deals effectively.
• Communication skills- strong verbal and written communication skills are essential.
• Ability to handle and experience working in a high-volume practice area managing multiple deadlines.

 

This is a hybrid role and will require on-site presence 3 days per week. The salary ranges for this position vary depending on the geographic location and other factors such as experience, internal equity, market data, and job-related considerations. The range for this position is from $108,000 - $208,000, with offers contingent upon the various factors. The firm’s compensation strategy includes not just a base salary but also comprehensive benefits such as healthcare, paid time off, discretionary merit bonuses, life and disability insurance, retirement plans and tailored learning opportunities.

 

Eversheds Sutherland (US) LLP is committed to promoting diversity and inclusion within our Firm and in the larger legal profession. We believe that diverse skills, knowledge and viewpoints make us a stronger firm. Eversheds Sutherland (US) LLP maintains a policy of affording all employees and applicants equal employment opportunities without regard to actual or perceived race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender (including gender identity or expression or transgender status), national origin, age, disability, genetic information, marital or familial status, domestic violence victim status, ancestry, amnesty, citizenship status, ethnicity, military and veteran status, or any other characteristic protected by applicable law. Unlawful discrimination, harassment and retaliation will not be tolerated in any of the Firm’s offices or any other work-related setting. Qualified individuals with a disability may request a reasonable accommodation in order to apply for a position or to enable them to perform the essential functions of a position for which they are otherwise qualified. EEO.

 

Salary

• $108,000 - $208,000