Pre – Processor

• Prepare files for time of settlement. Keeping track of each file with a spread sheet.
• Review contracts and compare accuracy to that with information in multiple systems (if any inaccuracy contacted agents to have inaccuracy corrected.)
• Research to see if the property is part of a Condo Association or Homeowner’s Association. If so, then contact the association for a current ledger in a timely manner. Contact agent for re- sale package if necessary. Submit payment for any account ledgers that had cost.
• In charge of making sure that earnest money deposits are received. If not, then contact agents and make sure it is in process, collect tracking information if any, noting the file and your spread sheet.
• Ability to read and interpret documents such as Form 1003, Pre-Hud, title and ICLS documents, title commitment documents, tax certifications, real estate closing, property tax information, HUD-1 settlement statements.
• Made sure taxes were current, contacted counties by phone and researched on the internet the status of taxes. Uploading the current and delinquent bills.
• Researched to see if water and sewer bills were current and obtained final bill as needed for certain counties by making phone calls, emails and went on websites.
• Ordered and submitted payment for lien certs as needed for certa in counties if required.
• Assist’s with sending the title package to the lender as needed, which includes sending commitments, tax certs, wiring instructions, E&O insurance, closing protection letters and signing authority.
• Responds to emails and phone calls within the hour taking care of any issues as needed.
• Assist’s with post-closing issues as needed such as sending recorded documents to agents or buyers, assisting with resolving recording issues such as water not being paid, money needed for recording, missing documents, etc.
• Calls on counties to see what is the wrong if it was taking an excessive amount of time for a document to get recorded.
• Order payoff. Assisting with obtaining releases.
• Assist’s processors with creating Deeds for settlement as needed.
• Answering phone calls
• Work on projects as directed by management
• Digitize documents and place them into backed up folders
• Responding to emails and interoffice chat-based communication
• Entering data and manipulating it as needed
• Scanning and copying
• Opening packages and shipping packages
• Coordinating with others with other administrative duties
• Other duties as assigned by the branch manager

• Managing emails to complete any client request for information timely basis
• Effective communication with internal departments, as well as the company’s clients
• Demonstrated knowledge of our company’s process flow and the company’s workflow’s from
• beginning to end.
• Demonstrates attention to detail.
• Excellent interpersonal skills.
• Demonstrated communication skills (verbal and written)

• Multiple Health Insurance Options
• 401k plus company match
• Dental
• Vision
• Supplemental Insurance
• Opportunities for Advancement