Eviction Representative

Norcross GA Firm is seeking a full time Eviction Representative. Must have excellent organizational skills. We offer a competitive compensation and benefits program. Experience is welcomed. Researches, investigates facts and prepares documents to assist lawyer by performing the following duties:

Essential Duties and Responsibilities

• Draft legal documents, including Notices, Motions, Affidavits, Pleadings, and Correspondence for Attorney review.
• Compile and redact Exhibits for legal pleadings.
• Manage client communications in all proprietary systems on behalf of Attorneys (BKFS, Tempo, Vendorscape, etc)
• Oversee fee approval steps on active caseload and request additional fees as needed to ensure payment on files.
• Assist Attorney in managing workload
• Communicate with courts regarding filings, hearings, and outstanding orders
• Communicate with process service entities, including sheriff, re: service, lockouts etc.
• Communicate with third parties regarding case follow ups and document return
• Input current case notes and tasks Case Aware on a daily basis.
• Handle filing (including electronically) of legal documents.
• Request checks for non-electronically billed costs.
• Legal Research utilizing various systems including Pacer, Westlaw, and Department of Defense active servicemember database.
• Communicate daily with Attorney(s) regarding issues and deadlines affecting case.
• Escalate urgent matters to Litigation Partners or Senior Partner as needed to protect client interests.
• Other duties may be assigned

Competencies

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Education and/or Experience

Bachelor's (B.A.) or Associate's (A.A.) degree; or two to four years related experience and/or training; or equivalent combination of education and experience.

All candidates will be subject to pre-employment screens including confirmation of eligibility to work in the United States. Candidates may also be subject to criminal and/or credit history checks and reference checks depending on the nature of the position for which they are applying. Consideration for employment with company will be conditioned upon cooperation with these screens.