Senior Legal Counsel (Commercial)

We're looking for an experienced Senior Legal Counsel to join our Commercial Legal team in the Americas. This is a pivotal role for a seasoned commercial lawyer who thrives on complex negotiations, strategic thinking, and driving legal innovation at scale. You'll be instrumental in supporting Trustpilot's continued growth across the Americas, working with enterprise clients, strategic partners, and key stakeholders while helping to shape our legal frameworks for the future.

Sitting at the intersection of law, business strategy, and operational excellence, this role offers the opportunity to make a significant impact on how we contract and partner globally. You'll lead on high-value, complex commercial agreements, mentor junior team members, and drive initiatives that enhance our legal operations and commercial processes.
If you're a strategic thinker who can balance legal rigour with commercial pragmatism, enjoys tackling sophisticated legal challenges, and wants to help shape how a global platform scales its commercial relationships, we'd love to hear from you.

What you'll be doing:

• Lead complex commercial negotiations across our Americas region, including enterprise customer agreements, strategic partnerships, and high-value supplier arrangements
• Drive legal strategy and innovation by developing scalable frameworks, templates, and processes that support business growth while managing risk effectively
• Act as senior advisor to commercial, partnership, procurement, and marketing teams, providing strategic legal guidance on business-critical initiatives
• Mentor and develop junior legal team members, fostering a collaborative and high-performing team environment
• Lead cross-functional projects including the development and enhancement of partnership programs, referral frameworks, and commercial product initiatives
• Champion legal technology and process improvement to deliver efficient, innovative solutions for contracting at scale
• Support business development by participating in key client meetings and submissions, RFP responses, and strategic partnership discussions
• Collaborate globally with other regional Legal and wider Trust teams to ensure consistency and best practice across Trustpilot's international operations

Who you are:

• Licensed to practice law in New York
• 5-8 years of relevant legal experience, with a strong background in commercial law 
• Deep expertise in SaaS agreements, software licensing, data processing agreements (and related privacy compliance requirements), and complex technology transactions, including data licensing and strategic partnership relationships
• Proven track record of leading high-stakes negotiations and managing sophisticated commercial relationships
• Strong business acumen with the ability to provide commercially-focused legal advice that drives business outcomes
• Excellent leadership and mentoring skills with experience developing junior colleagues
• Outstanding communication and relationship-building abilities across all organizational levels, including C-suite executives
• Demonstrated ability to work independently and manage multiple priorities in a fast-paced, international environment
• Strategic mindset with experience in process improvement, legal operations, and scaling legal function
• Experience across multiple jurisdictions, particularly in international technology markets
• Background in marketplace, platform, or review/ratings businesses
• Familiarity with AI, ML, or emerging technology legal frameworks
• Additional language skills relevant to the Americas market

What's in it for you:

• A competitive base salary ranging from $190,000 to $212,000 gross per year. This range doesn’t include any variable pay such as bonuses, awards made under Trustpilot’s equity program or other benefits.
• A range of flexible working options to dedicate time to what matters to you
• 20 vacation days + 2 personal days +10 paid holidays per year
• Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist
• Full health insurance
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary
• Discounted club membership at Life Time Fitness
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave for employees who have been employed for over 6 months with full scope of benefit after 12 months
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials
• A friendly, open office complete with a foosball table, roof deck with wifi (rooftop meeting anyone?!) and unlimited snacks and drinks
• Communal lunch, extra treats and events during the month — think ice cream carts, coffee bars and massages, to name a few
• Restricted Stock Units

Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We're excited to hear about your experiences as well as how you will contribute to our working culture. So, even if you don't feel you don't meet all the requirements, we'd still really like to hear from you!

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Salary

• $190,000 - $212,000