Grievance and Settlements Consultant

This position is eligible for a flexible/hybrid telework schedule under the State of NC Telework Program.

The NC Department of Adult Correction (DAC) is hiring an Agency HR Consultant III (Grievance & Settlements Consultant). This position is located in the central DAC Human Resources Office.

The Grievance & Settlements Consultant works with sensitive and confidential information to identify and administer HR actions needed to carry out legal agreements and orders, including but not limited to mediation agreements and Final Agency Decisions arising from the formal employee grievance process, settlement agreements, Industrial Commission orders, Office of Administrative Hearing orders, Court of Appeals decisions, and Supreme Court opinions.

The Grievance & Settlements Consultant translates information contained in mediation agreements, Final Agency Decisions, and a variety of legal documents into a plan to effectuate settlement agreements and legal orders. To accomplish this, the Consultant reviews and researches legal documents and historical data to organize information into a written plan outlining HR actions needed to carry out the conditions set forth in the legal agreement or order. Once the action plan is compiled, the position coordinates with other sections throughout DAC HR, the Office of State Human Resources, and the State Controller’s Office (BEST Shared Services), to ensure efficient processing of all HR actions, which may include actions involving employment status, pay, leave, benefits, and other organizational factors.

Job duties include:

• Consult with internal and external parties such as DAC legal counsel, Office of State Human Resources, State Retirement System, Employment Security Commission, BEST Shared Services, Stat eHealth Plan, Attorney General’s Office, DAC Central Human Resources, Payroll, and the various DAC Divisions (including leadership, management, regional and field/facility staff), as well as current and former employees.
• Initiate or approve specific HR actions including reinstatement, salary adjustments, suspension without pay, demotion, as well as identifying and determining actions required to correct data in the Integrated HR-Payroll System (HRIS) and to generate correct employment status, pay, leave and other benefits.
• Utilize extensive knowledge and understanding of payroll calendars, State service time, wage type reporting, time and leave, retirement credit and work schedule rules to calculate backpay and related benefits, and to process and load a variety of actions in the HRIS.
• Utilize State policies related to benefits programs and salary administration to ensure accuracy and compliance with legal agreements and orders. Work with various internal teams to research and verify time, work schedules, leave accruals and adjustments, and benefits.
• Develop and utilize tools using a variety of applications, including MS Office applications, SmartSheet, and other applications, to efficiently track necessary data.
• Review negotiated settlement documents to answer/address complex issues related to pending settlement agreements.
• Provide settlement information to various State agencies and external offices/entities.
• Develop and maintain a Settlement Manual as policies and procedures change. Disseminate revisions to the appropriate internal areas
• May be required to respond to interrogatories and requests for admission, give depositions, and testify in legal proceedings.

This position may also verify accuracy of documents submitted for Disciplinary Suspension Without Pay actions, as well as reinstatement from Disciplinary Suspension Without Pay, and processes and/or corrects suspension and reinstatement actions.
This is a full-time position (40 hours per week) with State Benefits. The work schedule is Monday - Friday, 8am- 5pm (or as otherwise agreed upon). This position is eligible for a hybrid telework schedule. Telework is under the conditions set forth in the State Teleworking Program Policy and the employer may end any teleworking arrangement at any time based upon the discretion of the Agency head or designee(s).

Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

About the Department of Adult Correction (DAC)
The North Carolina Department of Adult Correction is responsible for the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons, Correction Enterprises, the Division of Community Corrections, and the Division of Rehabilitation & Reentry.

Salary

• $61,545 - $107,703/year

Qualifications

Knowledge, Skills and Abilities / Competencies

The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application. Click these links for additional information: Introduction to the Job Application and Addressing Knowledge, Skills and Abilities. (Note: These links were created for applicants of Dept. of Adult Correction jobs and may not reflect the policies or procedures of other State agencies.)

To qualify for this position, applicants must document on the application that they possess ALL of the following:

• Demonstrated knowledge and experience interpreting, applying, and communicating State and federal HR-related policies, laws, rules, and regulations.
• Experience providing HR consultation to employees and all levels of management on a variety of HR policy and procedures, including experience in communicating complex and sometimes difficult information using discretion in disclosing sensitive information appropriately, maintaining confidentiality, and without compromising on the meaning of the message.
• Experience using the State’s Integrated HR-Payroll Information System or a comparable HRIS to initiate and process personnel actions.
• Experience researching, evaluating, and/or reporting employee position and pay information.
• Experience processing and calculating employee time, leave and pay.

Management Preferences:

• Experience reviewing and/or interpreting legal documents.
• Knowledge of legal language and/or practices.
• Experience processing settlement agreements with the State of North Carolina.

Minimum Education and Experience Requirements

NOTE: Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.

Bachelor s degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience.

How to Apply

We have a mission that matters!

DAC is the largest state agency with more than 26,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.

The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.

DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.
• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader).

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification.

For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Monica Malone @ monica.malone@dac.nc.gov

Benefits

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.